Newcomer Youth Settlement Outreach Worker

**Newcomer Youth Settlement Outreach Worker
**West Neighbourhood House, formerly St. Christopher House, is a multi-service, neighbourhood-based agency that has

served the diverse communities of downtown west Toronto since 1912. The central purpose of West Neighbourhood

House is to enable less-advantaged individuals, families and groups in the community to gain greater control over their

lives and community.**
Working as a member of a team, the Newcomer Youth Settlement Outreach Worker facilitates cross cultural sharing,

skill acquisition, integration and settlement by working with newcomer youth (13-24) and a range of volunteers.

**persons with disabilities, women and persons of all sexual orientations and gender identities/expressions.**

**Applicants with lived experience as a participant of West Neighbourhood House programs, or related**

**programming from similar organizations, are also strongly encouraged to apply.**

**West Neighbourhood House will provide accommodation throughout the recruitment & selection process to**

**applicants with disabilities. During any stage of the recruitment process, please indicate the nature of any**

**accommodation(s) you may require. Any information received relating to accommodation measures will be**

**addressed confidentially.**

**Responsibilities: -**

youth, ensuring that participants are eligible for Newcomer Programs (Permanent Residence, Conventional

Refugees, Ministers Permit, GARS)
- Maintain and ensure active presence of existing social media channels and support the Newcomer Youth
Programs’ posting online group activities and resources for newcomers** -**

Maintain and expand client base through online and in-person outreach and program promotion with other
organizations, schools, and networks. Also develop and distribute program materials online and in a variety of

in-person settings
- Develop promotional materials, growth strategies, original visual content, and content for Newcomer Youth
Program’s social media channels
- Maintain up to date knowledge of community resources and initiatives, especially related to settlement, drug
prevention/use, housing, social assistance, employment, education, health, and recreation
- Participate in the development and distribution of digital program evaluations assessing the needs of newcomer
youth clients
- Support the provision of individual supports, group activities and newcomer leadership development as
appropriate at a variety of locations in the community and virtually
- Participate in program and activity planning and development of various aspects of program delivery as
appropriate
- Develop best practices in the form of a tool kit on digital programming/outreach for newcomer youth
- Represent the program and West Neighbourhood House as appropriate with parents, community groups and

networks, local schools, community groups, program partnerships service coordination and community

development initiatives
- Report trends and provide accurate reporting to program coordinator and West Neighbourhood House

interviewed will be contacted.
- A United Way Member Agency _

**-**
Communicate well and work effectively as a member of the Immigrant and Refugee Services Program,

program coordinator and the larger Family & Newcomer Programs team

**Qualifications: -**

Post-secondary education preferably in a settlement related field and/or digital marketing related fields and/or
at least one year of relevant** **experience
- Strong knowledge of social media (Facebook and Instagram) metrics, algorithms and best practices is required
- Previous relevant experience in newcomer and settlement services is required,
- Specific knowledge of newcomer, immigrant and refugee populations and their respective needs and services

is an asset
- Previous knowledge of and experience in newcomer youth services is an asset, including innovative and
creative approaches to both attract youth of different communities and to deliver effective programming
- Familiarity with issues and barriers newcomers face in a Canadian urban setting is an asset
- Knowledge of government, community, and professional resources and support available for immigrants and

refugees
- Strong cross-cultural communication, interpersonal communication and relationship building skills in working
with participants, volunteers, community organizations, partner agencies, schools, and the community at large
- Experience in graphic design, visual and animated content is an asset
- Good written and oral communication skills in English are required
- Strong ability to work effectively as a team member and be accountable
- Ability to complete tasks in a timely manner
- Ability to use database, spreadsheet and word processing software in a Windows environment and knowledge

of the iCARE Reporting System an asset
- Ability to work evenings regularly and weekends on ad hoc basis
- **Oral and written fluency of a second language relevant to the local community is re