Boutique Team Leader

2 days ago

Nepean, Canada Nestle Full time

Nespresso is on a mission, through uncompromising choices, to bring exceptional and sustainable coffee to your home. With every cup, we elevate coffee moment into a movement, with taste and purpose. Cultivating coffee as an art, to grow the best in each of us.

**Here’s why we think you should choose us**:

- Competitive wage + Quarterly bonus
- Free coffee machine + Monthly Nespresso credit
- Exclusive employee discounts
- Comprehensive total rewards benefits package including health and dental benefits that start on day one (including massage, mental health coverage, Health Spending Account and vision coverage)
- Excellent training and development programs
- Growth opportunities
- Free unlimited coffee during working shifts
- Pension plan with competitive employer contributions
- And much more

**Position summary**

We are looking for a fulltime Team Leader at our Bayshore location. This role will be responsible for acting as an ambassador of the Nespresso brand while ensuring operational excellence as well as above and beyond customer experience.

**A day in the life**
- Debriefing team on key objectives and deliverables;
- Analyzing and coaching team on KPI reports;
- Ensuring effective communication with team and store management;
- Creating positive brand experience for all stakeholders;
- Balancing time between administrative and customer service tasks.

**What will make you successful**
- Passionate about coffee and sustainability
- 2-3 years’ experience in high-volume retail environment
- Demonstrated excellence in understanding and driving KPIs
- Effective time management and analytical skills
- Nespresso is an equal opportunity employer committed to diversity and inclusion. If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Nespresso will work with you to ensure that you are able to fully participate in the process._

**Nespresso Canada, a division of Nestle Canada

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