Store Manager

2 weeks ago

Whitby, Canada Popular Car Wash Full time

**THE JOB LOCATION IS 180 Hopkins Street Whitby.**

PLEASE READ JOB DUTIES AND LOCATION CAREFULLY BEFORE YOU APPLY.

Full Time - Long Term - Permanent Job

TIMINGS: SATURDAY 7:30AM to 7:30PM & SUNDAY 8AM to 6PM

**LOCATION: Popular Car Wash 180 Hopkins Street Whitby**

Popular Car Wash is looking for manager who will be working on site at the car wash, greeting and interacting with customers and leading a team by example. This person will be responsible for establishing and maintaining customer service, overseeing the operation of a location, and ensuring maximum sales through best customer service and providing a high-quality customer experience.
- **Essential Duties and Responsibilities**:_
- Invests time to help each member of their team achieve their personal and professional goals.
- Regularly provided feedback regarding performance, providing an opportunity to improve skill.
- Constantly learns and becomes better in their leadership skills.
- Is relentless is providing a clean and safe environment for their team and guests.
- Appreciates the intellectual challenge to learn all about the soaps and unique equipment we use to give our customers a clean, shiny, and dry car.
- Loves working outdoors with the team and constantly teaching, coaching, and inspiring the great people you work beside.
- Provides customers a positive experience worth talking about.
- Ensures compliance with all policies and procedures through regular meetings and training of team members.
- Handles discipline and termination of team members as needed and in accordance with policy.
- Oversees the productivity, breaks, and daily scheduling of all team members.
- Ensures location is clean and well maintained; performs and/or delegates general housekeeping and maintenance responsibilities as needed.
- Assists customers in locating various products, resolving complaints, or providing information; directs customers to other departments as necessary.
- Properly uses membership approach when interacting with new customers.
- Help team members deliver clean and detailed cars by inspecting them before vehicle leaves the car wash.
- Performs other duties as assigned.

**Qualifications and Requirements**:

- Strong leadership and communication skills.
- Self-motivated, and results driven leader.
- Excellent customer service skills.
- Experience leading a membership model (preferred)
- Experience managing a preventative maintenance program or something similar (preferred)
- Must be able to work various hours, weekends, and holidays (WHEN REQUIRED)
- Must be able to smile and maintain a clean appearance as per the dress and grooming standards.

**. Must be able to commute to work for this position.**

**. Must be able to manage a team of 8-10 employees.**

**Job Types**: Part-time, Permanent

**Salary**: $17.00-$20.00 per hour

Schedule:

- Every Weekend
- Holidays
- Weekends only

Application question(s):

- Are you able to commute to Whitby?
- Do you have your own car to commute to work?

**Experience**:

- Retail management: 1 year (required)
- Customer service: 1 year (required)

Work Location: In person

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