Guest Reservation

The Guest Service Representative/Night Auditor is responsible for representing the hotel to the guest throughout all stages of the guest’s stay, determining the guest’s reservation status and identifying their duration of stay. He or she will also process the guest’s method of payment, be customer-service oriented, and work closely with housekeeping...

**Job Summary** The incumbent is responsible for Managing and participating in the day to day operation of Guest Services & Front Desk: carries out reporting, trains and supervises new staff. In turn maintaining high standards of quality, revenue management, inventory cost control and ensuring guest and employee satisfaction. **Major Duties and...

or equivalent experience **Business Equipment and Computer Applications**: - Word processing software - Spreadsheet - Multi-line switchboard - Internet - Central reservation system (CRS) **Work Setting**: - Hotel, motel, resort **Specific Skills**: - Take, cancel and change room reservations - Register arriving guests and assign rooms - Provide...

Work Term: Permanent - Work Language: English - Hours: 24 to 32 hours per week - Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years - or equivalent experience **Work setting**: - Hospitality industry - Urban area - Hotel, motel, resort **Tasks**: - Investigate complaints and claims - Register arriving guests...

**S**cope**: Accurately balances all hotel income and expenses for 24 hour operating period. **Primary Responsibilities**: Ø Balances and audits for accuracy room revenue, food and beverage revenue and telephone revenue; assists in the preparation of all reports relevant to daily revenues. Ø Balances and audits for accuracy all room and tax charges,...

Are you ready to work and live beside a lake this summer? We are hiring a Night Auditor to join our diverse and dynamic team! This role will be the face of the hotel/resort/inn and will set the tone of the guest's experience. It is important that you maintain an upbeat and positive attitude throughout your shift - even through difficult...

Reports to: General Manager, Front Desk Manager, MOD * Role/Responsibilities: - Responsible for reservations from booking to check-out, ensuring guest requests are always met including payment, room requests, or any other check-in requests. - This includes delegating and ensuring all tasks are completed by informing maintenance, housekeeping, laundry,...

Work Term: Permanent - Work Language: English - Hours: 24 to 35 hours per week - Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years - or equivalent experience - ** Work setting**: - Hospitality industry - Hotel, motel, resort - ** Tasks**: - Investigate complaints and claims - Register arriving guests and...

Role/Responsibilities: - Responsible for reservations from booking to check-out, ensuring guest requests are always met including payment, room requests, or any other check-in requests. - This includes delegating and ensuring all tasks are completed by informing maintenance, housekeeping, laundry, and/or co-workers of what is needed to accommodate guests. -...

Our Front Desk Agents are crucial to provide friendly and professional service to our valued guests. Agents will create reservations, take payment, check-in arriving guests, and perform a wide range of customer service related tasks. The Night Auditor position works overnight and completes the nightly audit which involves balancing and completing provided...