Night Auditor/front Desk Agent

1 week ago


Peterborough, Canada Quality Inn Peterborough Full time

Role/Responsibilities:

- Responsible for reservations from booking to check-out, ensuring guest requests are always met including payment, room requests, or any other check-in requests.
- This includes delegating and ensuring all tasks are completed by informing maintenance, housekeeping, laundry, and/or co-workers of what is needed to accommodate guests.
- Special requests and reservation needs are looked after with care and high priority.
- Ensuring express check-in is done through assignment of rooms, keys, and payments are processed on time.
- Well informed about the policies for payment, room allocation, cancellation policy, and all reservation details for all booking engines and websites.
- Ensuring policies are in line with Choice Hotels Canada and Comfort Inn policies.
- Pricing and inventory must be monitored regularly to ensure it meets market demand and aligns with comp sets.
- Front desk team must work as a cohesive unit in which all procedures must be the same in order to implement a standard practice
- Ongoing Other Duties as Assigned
- Ensures that the lobby and front desk area is clean, organized, visually appealing, and well stocked with all necessary supplies.
- Properly compiles, completes, and distributes reports to all management and relevant staff.
- Reports any maintenance, security, or safety issues to the appropriate staff.
- Ability to lift 50lbs

SKILLS, EDUCATIONAL BACKGROUND AND EXPERIENCE
- High School Diploma or GED required.
- Previous front desk experience highly preferred.
- Prior experience using Google & Windows based software including Microsoft Word, Excel, and Outlook highly preferred.
- Excellent organizational and prioritization skills.
- Ability to work well and collaborate with others.
- Superior customer service skills.
- Excellent communication skills.
- May be required to stand for an extended period of time.
- Able to work a flexible schedule.

**Job Type**: Part-time

**Salary**: From $15.50 per hour

Schedule:

- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift


  • Night Auditor

    1 week ago


    Peterborough, Canada Westmont Hospitality Group Full time

    The Night Auditor is responsible for verifying the correctness of guest accounts by balancing each department’s income, as well as posting room, tax, and local phone charges to guest folios. **Major Duties and Responsibilities** - Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. - Posts and files all charges to...

  • Night Auditor

    1 week ago


    Peterborough, Canada Westmont Hospitality Group Full time

    **Job Summary** The Night Auditor is responsible for verifying the correctness of guest accounts by balancing each department’s income, as well as posting room, tax, and local phone charges to guest folios. **Major Duties and Responsibilities** - Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. - Posts and...

  • Night Auditor

    1 week ago


    Peterborough, Canada Hampton Full time

    Hampton Inn is currently looking for an overnight, weekday (negotiable) Night Auditor. Applicants should be proficient in word, excel, and have a general understanding of computers. Must be capable of working overnight with mínimal supervision, capable of keeping busy, and genuinely friendly. Previous experience an asset, Resumes preferred when dropped off...


  • Peterborough, Canada Comfort Hotel & Suites Full time

    We are looking for a leader for our Front Desk team at the hotel. This person will be responsible for the training and follow up of all front desk employees. The front desk supervisor works closely with the General Manager to write policy and procedure, communicate with the team about changes and new initiatives. This person writes the front desk schedule...


  • Peterborough, Canada REMAX Hallmark Eastern Realty Inc., Brokerage Full time

    We are an innovative full-service residential real estate brokerage. Through our enduring efforts, we have fostered a strong brand to become the number one Real Estate brokerage. We are currently sourcing a Part-Time and Full-Time Front Receptionist to join our administrative support team. As the first point of contact to our customers and clients, the...


  • Peterborough, Canada Oxford College of Arts, Business and Technology Full time

    **Job Duties** - Type forms, letters, reports, and memos as necessary. - Accept all letters and packages, and distribute them to their appropriate departments. - Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper. - Organize, maintain, and coordinate office records and files in their proper...


  • Peterborough, Canada Bennett's Furniture and Mattress Full time

    We are looking for a high energy, customer obsessed front office assistant to work at our reception desk area. This role is in a fast-paced retail environment therefore the ability to multi-task is essential. To ensure success in this role you should possess experience in office administration and a passion to work with the public. **Front Office Assistant...


  • Peterborough, Canada Trent University Full time

    **Job Purpose**: This position reports directly to the Assistant Director, Customer Engagement & Operations and receives leadership from the Sales & Special Events Coordinator (Team Lead). The Member Services Agent delivers front-line customer sales and service for the Trent Athletics Centre, with a focus on membership, program sales, and registration for...

  • Front Desk Agent

    1 week ago


    Peterborough, Canada Best Western Plus Otonabee Inn Full time

    Work Term: Permanent - Work Language: English - Hours: 24 to 35 hours per week - Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years - or equivalent experience - ** Work setting**: - Hospitality industry - Hotel, motel, resort - ** Tasks**: - Investigate complaints and claims - Register arriving guests and...

  • Night Audit

    7 days ago


    Peterborough, Canada Mobilize Full time

    Are you ready to work and live beside a lake this summer? We are hiring a Night Auditor to join our diverse and dynamic team! This role will be the face of the hotel/resort/inn and will set the tone of the guest's experience. It is important that you maintain an upbeat and positive attitude throughout your shift - even through difficult...