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Event Ticketing Coordinator

2 weeks ago

Concord, Canada MicroSpec Systems Inc Full time

**Join the events industry for an exciting new career opportunity.**

**Ticketing Event Coordinator at MicroSpec Systems Inc.**
We are looking for a Ticketing Coordinator for our B2C division, to work with a set of clients on their ticketing site builds and coordinate the onsite component of their event for box office sales and ticket scanning. This position travels to work at events across the U.S. and Canada.

The ticketing coordinator is responsible for all aspects of ticketing while working as part of a team of coordinators. Tasks include:

- 20%: Lead all onsite operations of ticket selling across Canada and the U.S. which includes the setup and maintenance of routers, switches, internet wires, power wires, box office terminals, and ticket scanning hardware. Train, monitor and supervise onsite staff for accuracy and professionalism
- Other duties assigned by the Ticketing Department Lead.

**The following skills will encourage success on our team**:

- Comfortable with computer hardware/software
- Strong in Google Suite
- Excellent use of the English language, both written and verbal
- Strong customer service skills - both on the phone and in person
- Minimum 2 years experience in a similar position to a project coordinator
- Above-average attention to detail and organizational skills
- Ability to work well under pressure and prioritize deadlines
- Ability to multitask between events effortlessly
- Natural customer service focus
- Strong math skills are required
- Ability to work both independently and in a team environment

**Requirements**:

- Two or more years of customer service experience, event experience is preferred
- Read, write, and speak English clearly and professionally (French is an asset)
- You are physically fit and active and can spend long periods walking, standing, kneeling, sitting, stretching, carrying 25lbs as required, and pushing 500lbs crates on wheels
- You are double vaccinated to access venues across North America and can show proof of vaccination
- You have a valid passport, and you are happy to travel to Toronto, Ottawa, Montreal, Vancouver, New York and other destinations across North America to install, manage, and teardown onsite registration, ticketing and lead retrieval services
- You can provide a 5-year certified driver's record from the Government of Ontario
- Reliable working vehicle to get to and from shows
- Onsite work at events is long days, evenings, weekends, STAT holidays, etc (this is the nature of the show industry)

**Why choose MicroSpec?**
- Full-time position.
- Full training is provided on the job.
- Positions are a mix of travel, work at home, and, work in office
- Flex time
- A high degree of autonomy and the ability to influence team and technology choices
- Opportunity to grow with the company
- We’ve worked hard to build a team of collaborative, brilliant people. We love working together to help each other succeed, and are committed to maintaining an open, motivating culture as we grow
- Benefit package that includes Medical, dental, family, and life options.
- Summer hours that provide a long weekends
- Extended December holiday break

**By applying, you are taking a big first step to be part of an exciting organization.**

Full vaccination against COVID-19 is mandatory for this position and operation (MicroSpec will however adhere to its duty to accommodate those who are unable to be fully vaccinated for a reason related to a human right protected ground)

**Job Types**: Full-time, Permanent

**Salary**: $48,000.00-$53,000.00 per year

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flextime
- Life insurance
- On-site parking
- Vision care
- Work from home

Schedule:

- 12 hour shift
- 8 hour shift
- Evenings
- Holidays
- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Overtime pay

Licence/Certification:

- drivers license (required)

Willingness to travel:

- 25% (required)

Work Location: Hybrid remote in Concord, ON