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Intermediate IT Generalist Consultant
3 weeks ago
Are you an independent IT Generalist Consultant looking to expand your expertise and build successful business relationships? Let's connect We would love to get to know you and explore the opportunity to bring you on board as our Consultant to work with us assisting our Clients.
**The Opportunity**
This is an On Call/Project based position doe and intermediate IT Generalist who will be part of a growing team that supports our Clients across Canada. Some of your responsibilities included but are not limited to:
- Provide on-site and remote technical support and troubleshooting for hardware and software issues across various operating systems, including Windows, MacOS, and Linux.
- Manage help desk inquiries, prioritizing customer service and effective communication.
- Assist in the installation, configuration, and deployment of software, hardware, and network systems.
- Ensure IT systems comply with security protocols, data privacy regulations, and organizational policies.
- Collaborate with team members to resolve technical issues.
- Maintain documentation of support activities and contribute to continuous improvement initiatives.
**Requirements**:
- Post-Secondary School Diploma/Community College in Computer Technology or equivalent experience
- 3 years of experience in the IT field
- Strong troubleshooting skills
- Relevant experience with ticketing systems
- In depth knowledge of current IT Technologies and solutions
- Proficiency in Windows, MacOS, and Linux operating systems
- Experience with cloud platforms such as AWS, Azure, or Google Workspace
- Familiarity with virtualization technologies (e.g., VMware, Hyper-V)
- Strong understanding of networking concepts (TCP/IP, DNS, DHCP, VPNs)
- Certifications: CompTIA A+, Network+, or equivalent certifications are a plus
- Experience on Servers, Printers, and Hardware Support is required
- Carpentry, electrical and/or experience dealing directly with Wi-Fi networks will be considered an asset
- Exceptional oral and written communication skills
- Ability to work well independently and in a team environment
- Ability to work after hours when required is a must
- Ability to travel within Canada for up to a full week every month is a must.
- Must be able to procure and operate rental vehicles
- Clear criminal record
**About Us**
With over 27 years of experience in the industry serving local and international businesses in different fields, we have developed successful relationships while delivering the highest professional technical services to help our Clients keep pace with today’s ever-changing IT world.
Our expertise includes Oil & Gas, Financial, Health Care, Government, Real Estate, Dentistry, Hospitality, Education, Marketing, Legal, Agricultural, Arts, Sports and much more. We are dedicated to empowering businesses with innovative IT solutions.
At Edgetech Computing, our Team is our greatest asset and the most important part of our business. Our dedication to our Clients is reflected in our commitment to providing the highest levels of service.
- We thank all the applicants for their interest in becoming part of Edgetech Computing, however, only those who meet the criteria will be contacted for an interview._
**Job Type**: Casual
Pay: $30.00 per hour
Schedule:
- Monday to Friday
- On call
- Weekends as needed
Application question(s):
- Are you located in Calgary, Alberta?
**Experience**:
- IT support: 3 years (required)
Willingness to travel:
- 75% (required)
Work Location: In person
