Service Receptionist

4 days ago


Calgary, Canada Universal Ford Lincoln Full time

At **Universal Ford Lincoln**, a part of the Kaizen Automotive Group, is NOW HIRING a qualified **Service Receptionist** to join our growing team. **Become part of the Universal Ford Lincoln team today —where drive meets opportunity and every shift puts you in the fast lane to a solid career**

At **Kaizen Automotive Group**, we’ve built a reputation for excellence through our commitment to continuous improvement, employee empowerment, and a customer-first mindset. With a growing portfolio of brands and expanding presence across Canada and the United States, we offer exciting opportunities for individuals looking to be part of a dynamic, award-winning team. Joining **Kaizen Automotive**means you will have the opportunity to work alongside talented professionals in a supportive environment that fosters growth, innovation, and success. If you're passionate about cars, committed to quality work, and ready to take your automotive career to the next level, the **Kaizen Automotive Group**wants to hear from you

As a family-owned and operated company, the **Kaizen Automotive Group** is committed to providing our team members with access to the benefits and support they need along their professional journey to feel happy, healthy and valued. **That is why our team is proud to provide the following benefits as options for our Full-Time employees**:

- Competitive Compensation
- Supplemental Medical Coverage
- Dental and Vision Plans
- Discounted Prescription Coverage
- Company Pension
- Paid Time Off
- Short and Long-Term Disability
- Paid Life Insurance
- Employee and Family Assistance Programs
- Vehicle Purchase & Service Discounts
- Paid Professional Development & Certification Assistance
- Company Wide Appreciation Events & Contests
- And SO MUCH MORE

Reporting to the Service Manager, the Service Receptionist is responsible for providing administrative services as well as facilitate a smooth experience for our customers. To ensure the operation of the service department, the Service Receptionist will need to ensure they complete their duties effectively and efficiently. The position requires flexibility and the willingness to learn to support other facets of the business.

**Responsibilities**:

- Coordinate appointments with customers and answering questions about work completed
- Be a safety advocate and report to management for anything seen that may be unsafe for either customers or employees
- Organize and keep track of all customer keys
- Process all payments with accuracy and understanding of what work was done and why
- Be willing to be trained in other jobs so the entire department is supported if needed

**Qualifications**:

- Phone etiquette (answering phones, dealing with customers in a positive manner) is a must
- Bookkeeping, ADP, and dealership and collision industry experience would all be assets
- Is a self-starter, has multi-tasking and prioritizing skills, interpersonal and team building skills, problem solving and decision-making skills, excellent communication skills (including verbal, listening and written)








INDCFO

Pay: $18.00 per hour

**Benefits**:

- Dental care
- Paid time off
- Store discount

Work Location: In person



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