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Part-time Weekend Receptionist

3 weeks ago

Calgary, Canada Calgary, AB - Calgary Service Centre Full time

Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties.

**JOB RESPONSIBILITIES**
- Greets guests and visitors, offering assistance when entering the building
- Notifies staff members when appointments arrive and escorts guests to appropriate room
- Answers routine questions associated with services, products, location directions, etc.
- Immediately notifies and involves management with customer service and security issues
- Receives deceased belongings from family and follows chain of custody procedures
- Answers, screens, and routes incoming calls to appropriate staff members
- Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.
- Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture
- Receives incoming mail and packages
- Maintains organized and current electronic and paper files and records, such as deeds and trust files
- May perform light typing, proofreading, data entry or printing

**MINIMUM REQUIREMENTS**
- This individual will work every other weekend and associated holidays to those weekends
- Any additional availability for weekday sick/vacation coverage would be considered an asset
- Occasional overtime may be necessary to complete service items.
- The ability to follow instructions is paramount.
- Professional telephone manner, people skills and computer skills are required.
- Photoshop and InDesign experience are considered an asset.
- Must be available for the initial on the job training which will be done during the week with the full time receptionist.

**Education**
- High School Diploma or equivalent

**Experience**
- Six months general office, receptionist, or administrative support experience preferred
- Proficient at operating telephones, fax, copier

**Knowledge, Skills and Abilities**
- Working knowledge of MS Office Suite
- Clear and professional speaking voice and tone
- Professional interpersonal skills to handle sensitive and confidential situations
- Position continually requires demonstrated poise, tact and diplomacy
- Ability to work schedule including Saturday and or Sunday and beyond standard business hours

**Pay Rate**
- $19/hr

**Job Type**: Part-time

Pay: $19.00 per hour

Expected hours: 4 - 16 per week

**Benefits**:

- Dental care
- Extended health care

Flexible Language Requirement:

- French not required

Schedule:

- On call
- Weekends as needed
- Weekends only

**Education**:

- Secondary School (preferred)

**Experience**:

- Administrative experience: 1 year (required)

Ability to Commute:

- Calgary, AB T2M 3A5 (required)

Work Location: In person