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Receptionist & Sales Service Representative

3 weeks ago

Calgary, Canada Northbridge Financial Corporation Full time

We’re Federated Insurance. We’ve proudly been serving Canadian businesses for 100 years. We have a reputation for being one of Canada’s leading commercial insurance providers. Our employees are dedicated to focusing on our customers’ unique needs and we go above and beyond to help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard - and having fun at work - all while making a difference? Look no further than Federated.

At Federated, our Receptionist and Sales Service Representative plays an integral role in supporting the office from both an operational and sales perspective. Their unique dual role involves reception duties, as well as administrative support to our Commercial Insurance Sales Specialists in areas of territory management and client administration.

As a Receptionist, they are responsible for handling all types of incoming, outgoing, and intra-system telephone calls. They are the initial point of contact for callers and provide information services and directions to callers while directing callers to the appropriate individuals, offices, or locations.

As a Sales Service Representative, they offer superior administrative support to our sales team. They assist with the preparation of various reports.

In other words, they’re awesome. If you are too, consider joining us as a Receptionist and Sales Service Representative

You’re great at:
- Communicating both orally and in writing in an effective, yet courteous manner- Maintaining exceptional working relationships with Sales, Underwriting, and other office personnel- Prioritizing and organizing various tasks while maintaining service standards- Working both independently and as a valued team member

You have:
- Secondary school diploma or equivalent; Clerical/Administrative/Business courses an asset- Minimum 3-5 years of experience as a corporate receptionist with advanced knowledge of telephone console systems- Computer proficiency (Word, Excel, Outlook) with the ability to quickly learn new programs

We’re great at putting you first by:
- Prioritizing your well-being (Wellness Program, flexible health benefits, employee assistance)- Promoting balance (flexible schedules, generous time off, and work from home options)- Supporting your financial health (employee share purchase plan, pension plans, discount on staff insurance)- Helping you grow in your career (education assistance, internal mobility)- Caring about the community and the causes you believe in (donation matching, team volunteering)

At Federated we embrace and celebrate you and are committed to creating an inclusive workplace for all No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.