Sales Manager

2 days ago

Gatineau, Canada Telze Full time

**What We Are Looking For**:

- Energetic people-person, someone who enjoys interacting with customers on a daily basis and will go the extra mile in assisting any customer device needs
- Ability to handle tough situations when it arises through appropriate use of conflict management skills. All customers should be treated fairly and respectfully, and our staff is expected to conduct themselves as such.
- Keeps themselves updated with the latest tech details for anything tech, especially for personal mobile devices (ie. mobile phones, tablets, audio)
- Entrepreneurial spirit
- ability to self-manage short-term and long-term goals and objectives.
- Team-player - ability to work with a team or alone, and manage a team of staff
- Dedicated to serving our customer needs while ensuring store performance goals are met
- Positive learning attitude. Any hobbies with relation to the repair of electronics may be an asset.
- Must be located within or around Gatineau/ Ottawa

**What You Will Do**:

- Serve customers and deliver exceptional service throughout using our point of sale system, engaging in lifestyle and needs-based conversations, and communicating repair solutions and estimates.
- Identify needs and provide tailored recommendations for repairs, accessories, and additional services at the point of first and last contact, ensuring you are always committed to converting the conversation into an opportunity for a sale or store visit;
- Update and educate customers on complex repairs processes and repair status using digital messaging services and/or by phone.
- Contribute to team’s sales results by learning, understanding, and engaging in store performance metrics.

**Must Have**:

- Minimum of three (3) years of Direct sales in the telecommunications industry, active sales experience is an asset
- Proven customer service skills and excellent communication skills
- Drive and motivation to meet sales goals
- Eagerness to learn and determination to succeed
- Able to work in a fast-paced environment
- Able to work in a team
- Must have flexible availability

**Language**:

- French (preferred)
- Additional languages may be an asset

**Job Types**: Full-time/Part-time

**Experience**:

- Sales Experience: 3 year (required)

**Education**:

- Secondary School (required)

**Salary**: $16.00-$20.00 per hour

**Benefits**:

- Store discount

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay

**Experience**:

- Sales: 3 years (preferred)

Work Location: In person

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