Sales Development Representative

2 weeks ago

Montréal, Canada Solutions Metrix Full time

We are seeking a high-performing and motivated Sales Development Representative (SDR) to join our growing team. This role is focused on qualifying and converting Marketing Qualified Leads (MQLs) into booked meetings and sales pipeline opportunities. You will play a critical role at the top of the sales funnel, working closely with Marketing and Account Executives to build relationships with high-intent prospects and ensure a seamless lead handoff.
Key Responsibilities
Qualify and Convert Leads
Engage MQLs generated from marketing campaigns, events, and inbound channels through consultative outreach. Convert qualified leads into booked discovery calls and sales opportunities.
**KPI**: MQL to SQL conversion rate, SQL to pipeline dollar value.
Personalized Outreach & Messaging
Lead Management & Follow-up
Prioritize and organize outreach using a specific framework. Ensure timely, structured follow-ups to drive momentum with engaged accounts.
**KPI**: Average response time, follow-up cadence, engagement rate.
Consultative Conversations
Lead value-driven conversations to uncover pain points, build trust, and qualify prospects effectively.
**KPI**: Engagement rate, number of discovery calls, lead progression.
Event & Conference Representation
Represent Solutions METRIX at 1-2 conferences or trade shows per quarter across North America. Manage the booth professionally, qualify visitors, and secure follow-up meetings on-site.
**KPI**: Number of qualified leads, meetings booked, post-event conversion rate.
Cross-Functional Collaboration
Work closely with Marketing and AEs to ensure lead alignment, provide feedback, and maintain high-quality handoffs.
**KPI**: Feedback frequency, AE satisfaction, opportunity creation from handoffs.
Reporting & CRM Accuracy
Log activities and lead data in Creatio CRM. Share weekly performance updates and actionable insights with the Sales Director.
**KPI**: CRM data quality, report accuracy, trend identification.

**Qualifications**:
Minimum 1-3 years of experience in B2B tech sales and/or Professional Services (SDR/BDR role preferred).
Strong research skills and a genuine curiosity about your prospects.
Proven ability to write clear, engaging, and personalized outreach messages.
Enjoy testing new ideas and learning from outcomes.
Comfortable using CRM tools.
Familiarity with sales outreach frameworks is a plus.
What We Offer
Competitive base salary + commission structure.
Ongoing sales enablement and career development.
Collaborative and dynamic team environment.
Opportunity to make a real impact on a growing company.

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