City of Markham

City of Markham - Security Supervisor - Full Time
**Site Description**:The Markham Civic Centre is a hub for city operations, community events, and public meetings.

**Position**: Full-Time Security Supervisor

**Hours**: Mon - Fri (0800-1600)

**Payrate**: $21.42/hr

**Posting Date**: Jul 21, 2025

**Internal Closing Date**:Jul 28, 2025

**External Closing Date**:Aug 4, 2025
- Provides direct supervision and scheduling of all security guards
- Responsible for the signing of all reports, records, logs, and other information required by the Manager, Corporate Security, or his/her designate.
- Communicate with the Manager, Corporate Security, or his/her designate daily, and be accessible 24 hours a day for emergency purposes.
- Responsible for the day to day administration of security systems such as tracking of service calls, system equipment, and training staff on the access control system or system in place.
- Maintains and ensures adherence to company policies and procedures
- Coordinates additional coverage requests & special event arrangements
- Conducts periodical reviews of on-site Post orders and coordinates changes as necessary
- Coordinates & supervises the training of all new Security staff & ensures that all training areas are covered effectively & in detail with all newly assigned staff
- Coordinates & facilitates recurring training with all assigned staff
- Maintains an incident log, and ensure all incidents are recorded in this log by guards on duty
- Deals with incidents Manager, Corporate Security, with exception of instances requiring investigation and possible criminal activity relating to the City
- Acts as a liaison and responds to requests from the City community
- Reports irre
- Provides first aid when required
- Serves the City community through excellent customer service skills

**Job Duties**
- Ability to work alone or in a team
- Conducts proactive patrols, and be able to address policy breeches, and note facility concerns
- Ability to write detailed incident reports for all emergency and day to day activities
- Attend and investigate security alarms and emergencies in a timely and professional manner as not to create a panic amongst the public
- Monitor and authorize entrance and departure of employees, visitors and other persons
- Ability to de-escalate a crisis situation, provide support and liaise with emergency personnel
- Logging in/out of Key, Radio & pager audits
- Handle Lost & Found items and inquiries
- Report any unsafe working conditions in any/all departments
- Ability to provide first aid and medical response when required to any person

**Job Requirements**
- Education Min Requirement Grade 12; Security or Police Foundations training preferred
- Min. 1 year Security Guard experience in a municipal government or corporate environment would be an asset
- Must have comprehensive knowledge of common security policies and the relevant Acts, Codes and legislation, including the Criminal Code of Canada and the Trespass to Property Act
- Computer Literacy is essential
- Excellent communication & interpersonal skills
- Customer service oriented attitude
- Valid Ontario Security License
- Valid First Aid/CPR certification
- Physical Demands: excessive walking, standing, exposed to all weather conditions
- Excellent verbal and written English communications skills
- Successfully completed Supervisor Training
- Authorized to legally work in Canada

Paladin Security: Making the World a Safer and Friendlier Place because we **CARE**
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun If you think you have what it takes to join our team, we want to meet you