Administrative Support Agent, Class I

**Posting Number**: LAM-S24-25-3349

**Job Title**: Administrative Support Agent, Class I

**Constituent College**: Champlain College Saint-Lambert

**Work Location**: Saint-Lambert

**Service**: Continuing Education

**Reporting to**: Operations Manager, Continuing Education

**Job City**: Saint-Lambert

**Position Status**: Full-time Replacement

POSITION
Champlain College Saint-Lambert requires the services of an ADMINISTRATIVE SUPPORT AGENT, CLASS I for a full-time replacement position in the Continuing Education department.

FUNCTIONS
Reporting to the Operations Manager of Continuing Education, the incumbent will perform a set of administrative and clerical functions of a relatively complex nature that support the students, courses, programs and services offered by the department, according to established methods and procedures.

The incumbent will provide administrative support for students and professionals from various programs, courses and services offered by Continuing Education.

**MAIN RESPONSIBILITIES**:
2. Perform administrative tasks in support of students such as registration, preparation of certificates and diplomas, and the processing and maintenance of student files.

3. Assist the students in the integration into their program, that can include, but not limited to: assistance with accessing different IT platforms, obtaining lockers, and required books and equipment.

4. Guide students to the appropriate services offered to them when needed.

5. Transcribe and format texts, create tables and graphics, keep databases and records up to date, book appointments, organize meetings and / or events, develop and update reference documents and tutorials for students on departmental processes and procedures, and keep the program documents and information up to date.

6. Seek out and collect information to be included in correspondence or reports; gather, classify and archive files as per established procedures.

7. Participate in the preparation and contribute to the implementation of departmental events for students and potential students such as conferences, fairs, open house and graduation ceremony.

**Requirements**:
Education
Must have a diploma of vocational studies (DEP) with appropriate specialty or a secondary school diploma (DES) or have a diploma or an attestation of studies which is recognized as equivalent by the competent authority.

Experience
Minimum one (1) year relevant work experience.

Competencies
Must be able to communicate proficiently in both English and French (verbal and written).
Must be proficient with Microsoft Word and Excel.

Customer service oriented
Team player
Attentive to details
Able to work in a fast-paced environment and manage concurrent tasks and deadlines.

Asset
Comfortable with the Microsoft 365 environment

**Work Schedule**: Monday to Friday 8:30 a.m. to 4:30 p.m. (35 hours per week). Overtime and schedule changes may be required during peak periods.

**Duration of contract**: At the latest, until the return of the incumbent

**Salary Scale**: $24.36 - $27.24

**Start of Posting Period**: 2024-11-11

**End of Posting Period**: 2024-11-17 23:59

**Comments**:
Anticipated start date: as soon as possible

BENEFITS OF WORKING AT CHAMPLAIN COLLEGE
Medical Insurance (after 6 months)
Retirement plan (RREGOP) and group health insurance
Short term and long term disability insurance
Possibility of working remotely (1 day/week)
Summer hours
Access to the sports center and fitness classes
Professional development and training
Onsite cafeteria services
Employee assistance program
Onsite specialized services such as Physiotherapist, Osteopath, Kinesiologist, Orthopedist, Certified Athletic Therapist, Sport Medicine doctors and sport nutritionist ($)
Proximity to the Longueuil metro station and onsite parking ($)

The selected incumbent will be required to work in English in order to better serve faculty, staff and students.

We thank all applicants for their interest, however only those selected for an interview will be contacted.