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2 weeks ago
The experts that make up Paladin’s teams stay at the forefront of the changing technology landscape through continued training, complex client projects, and company support. As Paladin continues to grow, we continue to provide our employees with exciting challenges and a rewarding career.
**_TOP REASONS TO JOIN THE PALADIN TECHNOLOGIES TEAM_**
- Leading comprehensive benefits program
- Promotion from within
- Awarded company culture
- Flexible work/life balance
**GENERAL ACCOUNTABILITIES**:
- Manage customer accounts with regular follow-ups to ensure balances are kept up to date
- Process customer payments
- Develop and maintain relationships with customers to improve the collection process
- Communicate with various team members, including project manages and the sales team to resolve disputes and improve collectability
- Work and collaborate with the team and upper management on reducing bad debt
- Reconcile credit memos, unapplied cash and other accounts to maintain an accurate receivable ledger monthly
- Process monthly statements and mail outs
- Work within a team to help develop strategies and tools to speed up the collection of receivables
- Work with outside collection agency as needed
- Review, prepare and analyze A/R management reports
- Adhere to policies, processes, and procedures and work in a team to build and improve them
- Document all collection efforts
- Participate in meetings and provide progress updates of accounts and other AR matters
- Assist with ad-hoc projects and other duties as required
- This is a hybrid role, offering a blend of in-office collaboration and remote flexibility.
- The position will operate on Pacific Standard Time (PST) to align with the team’s schedule.
**REQUIRED QUALIFICATIONS**:
- High School diploma or equivalent
- Minimum 1 year of experience in accounts receivable or a collections environment
- Strong interpersonal and customer service skills
- Basic accounting knowledge
- Strong communication skills (written and verbal)
- Experience reviewing disputes to and reaching resolutions
- Proficient with Excel, Word, and MS Outlook
**PREFERRED QUALIFICATIONS**:
- Self-starter and able to take initiative
- Excellent organizational skills with the ability to prioritize, multitask, and meet deadlines in a fast-paced environment
**PHYSICAL DEMANDS**: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.
- Must be able to effectively communicate, (ie see, hear, speak and write clearly) in order to communicate with colleagues and/or customers; manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment
**WORKING CONDITIONS**:In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.
- The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate
**Company Info**:
Paladin Technologies is a premier North American complex systems integrator for building technology solutions, including IP security, alarms & monitoring, audio visual, low-voltage infrastructure, and networking. As a leader in the design, deployment, optimization, management, and maintenance of communication and digital networks, Paladin can meet the needs of clients on a national scale, while providing local support. Our team is the best in the industry, with manufacturer trained technicians, PMP-certified project managers, CTS- and RCDD-certified design engineers, coordinators, and administrative resources.
Paladin has offices coast to coast across the United Stated and Canada, and nearly 1,600 talented and committed professionals dedicated to custom-crafting and installing technology solutions for clients requiring Integrated Security, Network Infrastructure, Audio Visual, Fiber Optics/OSP, Structured Cabling, and more. We are always at the forefront of the changing technology landscape, and through continued training, complex client projects, and company support, we provide our colleagues with exciting challenges and a rewarding career as Paladin continues to grow.
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