Operations Coordinator

If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.
- The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.
- As Operations Coordinator, you will ensure that Waste and Recycling Services (WRS) aligns vehicle and equipment requirements with operational needs to support effective and efficient delivery of Collection Services and Disposal and Processing Services. You will support enabling contracts, transition planning and processes, financial tracking and rate development, and internal processes, tracking, and communication related to vehicle and equipment (V&E) use. You will also measure and report on performance indicators and participate in strategic planning. Primary duties include:

- Coordinate with WRS internal divisions, Fleet & Inventory training section, and external vendors to ensure WRS training requirements are met.
- Collaborate within and outside of WRS to plan, acquire and relinquish vehicles and equipment, ensuring appropriate distribution.
- Support evaluations and provide recommendations on V&E alterations and modifications, ownership and rental options, maintenance and fuel strategies, and infrastructure support needs.
- Engage with WRS contacts to consolidate feedback on strategic issues and operational challenges, and to make informed decisions about relinquishment of vehicles.
- Track operational assets and vehicle availability and administer decision and asset records, including trends, issues, budget spending, and implementation of business plans.
- Track and escalate issues to highlight service gaps, identify process failures and implement agreed solutions.
- Participate in work related to facility planning, technology management, and Business Continuity and Emergency Management.
- Support cost forecasting, Requests for Proposal (RFPs), and evaluating vendor performance.

**Qualifications**
- A completed certificate in Business Administration and at least 5 years of experience in fleet maintenance, contract management, or a related field; OR
- A completed 2-year diploma in Business Administration and at least 3 years of experience in fleet maintenance, contract management, or a related field.
- Must be able to obtain a City of Calgary operator's permit.
- A valid Class 5 Driver's License (or provincial equivalency) with no more than 6 demerits OR a Class 5 Graduated Driver's License (GDL) with no more than 4 demerits, and no current charges or suspension pending is required.
- Experience using PowerBI, Microsoft Word, and Excel will be considered an asset.
- Experience providing or coordinating training courses will also be considered an asset.
- Success in this position required strong communication, collaboration, and decision-making skills, along with analytical and strategic thinking.

**Working Conditions**:Office environment with frequent visits to heavy-duty repair facilities, organics facilities, and landfills.
**Pre-employment Requirements**
- Successful applicants must provide proof of qualifications.
- Union: CUPE Local 38
- Business Unit: Waste and Recycling Services
- Position Type: 1 Permanent
- Location: 480 36 Avenue SE
- Compensation: Pay Grade 10 $41.28 - 55.18 per
hour (2024 rates)
- Days of Work: This position typically works a 5 day
work week, with 1 day off in each 3 week cycle.
- Hours of work: Standard 35 hour work week
- Audience: Internal/External
- Job ID #: 310526