Clinical Health Services Analyst

**WHO WE ARE**
When it comes to health, we’re always looking for ways to push for better. It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter’s prescription. He knew there had to be a better way. So, he introduced North America’s first prepaid drug plan, and GreenShield was born as a not-for-profit with a mission to support better health for all Canadians.

We aren’t just a health and benefits company. We’re the only not-for-profit social enterprise that brings worlds of coverage and care together, all in one place.
We’re noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body.

Our mission is to create better health for all Canadians, and we know that starts with our employees.

**THE ROLE IN A NUTSHELL**

Reporting to the Manager, Enterprise Health Outcomes, Enterprise Clinical Office (ECO), the Clinical Health Services Analyst (Epidemiologist) is of central significance to GreenShield’s ambitions as the leading payor-provider health company in Canada. The Enterprise Clinical Office at GreenShield coordinates and oversees functions across the organization to deliver the highest quality, safety, and health impact of existing services and products and is responsible for service and product innovation in support of continuous growth in health outcomes and social impact to achieve our vision of Better Health for All.

As a central member of the Enterprise Clinical Office team, the Clinical Health Services Analyst (Epidemiologist) will actively support the Manager, Enterprise Health Outcomes in measuring, analyzing and communicating the clinical outcomes from GreenShield’s health products and services, to produce insights that support business decisions, enhance and refine GreenShield’s clinical products and services, and identify and remediate any operational, financial and regulatory risks. This role will be instrumental in aligning clinical data with organizational goals to drive value for both clients and internal teams.

**Key Responsibilities**:

- **Support the execution of a clinical data strategy (e.g., data integration, gathering and cleaning) to drive research activities of the ECO,
- Analyze data to capture health outcome impacts to provide ongoing comprehensive insights
- Lead research reports to enable Health business unit and enterprise functions, and for public dissemination to demonstrate GreenShield’s market leadership and industry eminence
- Share and explain clinical insights with Health business unit teams to drive internal decision-making (e.g., product development, service design, and drug formulary decisions)
- Support the systematic measurement, evaluation and reporting of the clinical outcomes from GreenShield’s clinical products and services to identify enhancement or remediation opportunities, and to prevent operational, financial and regulatory risks from GreenShield’s clinical products and services
- Enable strategic sales team activities by analyzing and summarizing clinical research insights for sales proposals and presentations to demonstrate GreenShield’s clinical credibility and drive better proposals to potential clients
- Support the development of processes and tools to capture and communicate clinical insights from GreenShield’s health products and services

**WHO WE'RE LOOKING FOR**
- ** Who We’re Looking For**:
We’re not looking for just anyone. We’re looking for a unique individual with a big brain and a big heart who wants to help us create better health for all Canadians.
- Master’s degree (or higher) in Epidemiology, Public Health, Health Economics, or a related field
- Strong understanding of the Canadian healthcare system, including public and private healthcare insurers and the regulatory environment
- Demonstrated experience in supporting clinical outcomes reporting and health data analysis for decision-making
- Experience working with clinical outcomes, health data analytics, and epidemiological studies
- Ability to translate complex clinical research into actionable business insights
- Strong collaboration skills, with the ability to communicate and work effectively with cross-functional teams (e.g., business units, product development, sales, marketing)
- Advanced analytical and problem-solving abilities with a keen eye for identifying risks and opportunities
- Excellent written and verbal communication skills, particularly in explaining clinical findings to non-clinical stakeholders and other audiences
- Proficiency in data analysis and visualization software (e.g. SAS, R, Tableau)
- An ability to function professionally in both English and French is highly desirable

**THE CULTURE**
We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and