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Front Desk Agent

2 weeks ago

Thunder Bay, Canada Taco Time Full time

Job Overview:
**Duties**:

- Greet and welcome guests in a friendly and professional manner
- Check guests in and out efficiently
- Answer phone calls and direct them appropriately
- Assist guests with inquiries and provide information about hotel services
- Handle guest requests promptly and effectively
- Process payments and maintain guest accounts
- Maintain a neat and organized front desk area

**Requirements**:

- Previous experience in customer service or hospitality is preferred
- Proficiency in using phone systems and basic office equipment
- Excellent phone etiquette and communication skills
- Ability to multitask and work well under pressure
- Knowledge of hotel operations is a plus
- Multilingual or bilingual proficiency is an advantage

Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests.

**Job Types**: Part-time, Permanent

Pay: $17.00-$17.50 per hour

Expected hours: 20 per week

**Benefits**:

- Dental care
- Flexible schedule
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Weekends as needed

Supplemental pay types:

- Overtime pay

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person