Current jobs related to Helpdesk Technical Support Technician - Kitchener - Grand River Hospital

  • Desktop IT Support

    3 hours ago

    Kitchener, Canada Reis Informatica Inc. Full time

    .**Job Title: Level 1 IT Technician - Desktop Support** **About Us**: Reis Informatica is an experienced Managed Service Provider (MSP) dedicated to delivering exceptional IT and Cybersecurity solutions for Canadian businesses. Our cross-functional teams tackle complex technology challenges with a client-first approach, ensuring our partners can operate...

  • Technical Support Technician-information Services

    7 days ago

    Kitchener, Canada St. Mary’s General Hospital Full time

    **Work Type: Temporary Full Time** Home to seven regional programs and comprehensive health-care services, Waterloo Regional Health Network (WRHN, pronounced wren) is committed to meeting the current and emerging needs in Waterloo-Wellington and beyond. WRHN is redefining the health-care experience through collaboration and innovation, addressing barriers...

  • IT Desktop Support Technician/user Support

    2 weeks ago

    Kitchener, Canada Scalence Full time

    Project Overview: Develop and implement a comprehensive User Support and Troubleshooting System that effectively manages user inquiries, resolves technical issues, supports onboarding processes, and maintains efficient onsite support for hardware and software. Overall Responsibilities: - Issue Categorization - Ask open-ended questions to understand the...

  • IT Helpdesk Analyst

    6 days ago

    Kitchener, Canada Reis Informatica Inc. Full time

    Reis Informatica, a leading Managed Service Provider (MSP), is seeking a highly skilled and motivated Intermediate Help Desk IT Technician to join our team. As the primary point of contact for our client's IT needs, you will play a crucial role in providing exceptional technical support and ensuring client satisfaction. This is an excellent opportunity for...

  • Technical Support Technician

    1 week ago

    Kitchener, ON NM B, Canada St. Mary's General Hospital Full time

    Work Type: Full TimeLocation: WRHN @ Queen's Blvd (formerly St. Mary's General Hospital Campus)Home to seven regional programs and comprehensive health-care services, Waterloo Regional Health Network (WRHN, pronounced wren) is committed to meeting the current and emerging needs in Waterloo-Wellington and beyond.WRHN is redefining the health-care experience...

  • Service Technician

    2 weeks ago

    Kitchener, Canada Thomson Technical Services Inc Full time

    Thomson Technical is looking to hire a full time service technician. Responsibilities will include troubleshooting, repairing, calibrating and maintenance of welding machines, foot pedals, welding guns and related equipment. Most of the troubleshooting and repairs will be done in the shop but travel to customer site for service calls, calibrations and...

  • Desktop Support Technician

    2 weeks ago

    Kitchener, Canada Grand River Hospital Full time

    Grand River Hospital and St. Mary’s General Hospital are Building the Future of Care Together (BFCT) by developing a shared vision for the future of health care and new hospital infrastructure to care for more patients in our community closer to home for decades to come. Led by the Joint VP of Redevelopment, the Building the Future of Care Together...

  • IT Support Technician

    2 weeks ago

    Kitchener, Canada Marcone HVAC Full time

    **Who we are**: At Marks Supply, we take pride in our long-standing history of providing top-quality plumbing, P.V.F., hydronics and HVAC products to our customers since 1962. With eight wholesale branches and three luxury showrooms throughout southwest Ontario, we are committed to maintaining a knowledgeable team of employees while embracing innovative...

  • Bte Support Technician

    4 days ago

    Kitchener, Canada demant Full time

    **Purpose of the Position/Job Summary**: To comply with the Company’s high standards of service excellence in assembling each hearing instrument proficiently in order to ensure customer satisfaction. To assemble, test, and package various electronic BTE hearing instruments. **Responsibilities**: **BTE Assembly**: **Responsible for satisfactorily...

  • Information Technology

    6 days ago

    Kitchener, Canada Mitchell Plastics Full time

    Mitchell Plastics is an award-winning and growing Company. Our key strength is that we offer our world-wide Automotive customers a single source alternative for all of their interior automotive plastic part needs. As an Employer, we offer an exciting opportunity for you to be part of our growing "Best In Class" Team in the automotive industry today. We...

Helpdesk Technical Support Technician

3 weeks ago

Kitchener, Canada Grand River Hospital Full time

**Location**:KW Campus

**Work Type**:Full Time

**Shift**:Non Union

**JOB SUMMARY:
The Grand River Hospital Information Technology Department offers exciting opportunities for IT professionals. The Technical Support Technician - Desktop and Telecommunications reports to the IT Support Services Team Lead and provides Tier 2 support for all Information Technology users requiring assistance with incidents and requests relating to IT and Telecommunications technologies. The Technical Support Technician is responsible to track issues through to resolution and update the internal knowledgebase, escalating issues to other appropriate support teams. They are responsible for the administration, deployment, repair and maintenance of phones, mobile devices, personal computers, printers, peripherals and other related systems. They must also troubleshoot and resolve reported problem issues related to end-points, and identify network problems and coordinate structured cabling installations and repairs. Requires frequent travel to other GRH sites in the regions of Waterloo and Wellington. Contributes to ensuring there is a safe environment for patients, staff and visitors.

**QUALIFICATIONS:
- Post secondary education in Information Technology and/or 3 years of direct Desktop Support experience
- Knowledge and experience of customer service practices and ITIL methodology is required
- Experience with support of Avaya and/or Cisco phone systems.
- Excellent oral written communication skills is required along with strong documentation experience
- Communicating the management of IT related projects while prioritizing daily incidents and requests in a timely manner
- A+ certification or other recognized standing or certification an asset**APPLICATIONS WILL BE RECEIVED UNTIL THE POSTING IS CLOSED.**

Grand River Hospital is committed to fair and equitable employment and in our recruitment and selection practices. We strongly believe in inclusion and diversity within our organization, and welcome all applicants including, but not limited to: racialized communities, all religions and ethnicities, persons with disabilities, LGBTQ2S+ persons, Indigenous people, and all others who may contribute to the further diversification of our Hospital community. We are committed to providing and fostering a respectful workplace for all employees, free from violence and harassment. Grand River Hospital is a proud member of the Canadian Centre for Diversity and Inclusion (CCDI).