Rentals & Repair Attendant - Seasonal

**Love to ski or snowboard? Want to spend your winter surrounded by stunning BC scenery, great snow, and even better people?** At Sasquatch Mountain Resort, we offer more than just a job—we create inclusive experiences, united by adventure and empowered by community. Whether you're chasing powder, building your resume, or discovering life in the mountains, this is your chance to be part of something special.

Located in the Douglas Range of the Fraser Valley—just an hour from Chilliwack and Abbotsford, and two hours from Vancouver—Sasquatch is a hidden gem known for its family-friendly vibe, deep snow, and mínimal lift lines. We may be small, but our 37 diverse runs, epic powder bowls, and breathtaking views make a big impact.

Every day here is different. You’ll work across departments, learn what makes a resort run, and grow alongside a supportive, passionate team. Whether it’s your first time away from home, a stop on your journey, or the beginning of a career in the mountains - **Sasquatch is where you belong.**

**Join our team for the 2025/26 season and become part of the Sasquatch community.**

**Perks of the Job - Winter 2025/26**
- **Free season pass** plus complimentary and discounted lift tickets for friends & family
- **Staff discounts** on food, gear, rentals, repairs & lessons
- **Affordable staff housing** with weekly shuttle service to town
- **Free access** to Tube Park and ski/snowboard lessons (as available)

**Job Summary**

As part of our Rental and Repair team, you play a key role in getting guests safely and comfortably onto the slopes. You’ll assist with fitting skis, snowboards, boots, poles, and helmets while delivering an efficient and friendly rental experience. You may also support our repair shop with tuning, maintenance, and guest equipment services. Whether you’re helping a first-time skier or a seasoned shredder, your attention to detail and customer care directly impacts the guest experience. At Sasquatch Mountain Resort, we create an inclusive experience, united by adventure and empowered by community. If you’re handy, helpful, and ready for a fast-paced work environment, this role is a great fit.

**Job Specifications**
- **
Wage**: Based on experience
- ** Schedule**: Full-time, including weekends and holidays
- ** Skill Level**: Entry Level
- ** Reports To**: Rental & Repair Supervisor

**Responsibilities**:
**Rental Shop Duties**:

- Greet guests in a welcoming and enthusiastic manner
- Assist guests with completing rental forms accurately
- Fit boots and size equipment (skis/snowboards/poles/helmets) correctly for safety and comfort
- Set bindings safely based on guest details
- Provide resort and equipment information confidently
- Process rental payments and check-in/out procedures
- Inspect returned gear for damage or excessive wear
- Prepare rental packages for group bookings
- Maintain cleanliness and proper storage of all rental gear
- Clear snow from pathways and entryways as needed
- Cross-train and assist in other departments on slower days
- Follow all safety protocols and SMR procedures

**Repair Shop Duties**:

- Greet guests and assess repair needs
- Clearly communicate estimated timelines and costs before accepting work
- Ensure guests complete and sign the repair form and waiver
- Complete repairs efficiently and thoroughly
- Conduct routine safety tests on rental gear
- Keep the workshop clean, organized, and equipment properly stored

**Job Requirements**
- No prior experience required—training provided
- Experience with equipment repair and tuning is an asset
- Able to work both indoors and outdoors in various weather
- Ability to lift up to 50 lbs and be on your feet for long periods
- Strong communication and multitasking skills
- Able to work weekends and holidays as required
- Willingness to support other departments when needed
- Legally eligible to work in Canada
- Friendly, calm, and professional under pressure
- Adaptable and team-oriented with problem-solving skills
- Comfortable working in a family-focused resort with guests of all ages
- Contributes to snow removal and cross-department support when required