Smr Lift Operations

Want to ski or snowboard all season while being part of a progressive team and community? Sasquatch Mountain Resort prides itself on its family-orientation, powder days, and little to no lift lines. We are a small resort located in the Douglas Range of the Fraser Valley, an hour away from Chilliwack and Abbotsford and only two hours away from Vancouver. We offer a unique opportunity to guests and staff, which is a dynamic and distinct mountain adventure. We may be small, but we have some of the best snow there is in BC, 37 runs that include beginner, moderate and advanced level groomers, and powder bowls, all surrounded by that classic BC natural beauty. Every day at Sasquatch is different as you explore our terrain, work across departments, and see what makes a ski resort thrive.

Sasquatch Mountain is the perfect place to spend the winter, whether you’re away from home for the first time, traveling the world, or looking to start in a new and exciting career. Look no further for an authentic season on the slopes and the chance to become a part of a community. Join our team for the 2024/25 season

**Job Benefits**
- Free season passes for employees, 2 free passes as well as employee discounted lift tickets for friends and family, free lessons for staff based on availability, and free Tube Park access
- Employee discounts on food, gear, rentals, and repairs
- Affordable staff Accommodations which include free weekly shuttles into town for groceries or events
- Excellent training and professional development
- Referral Program

**Job Summary**

As a part of our Lift Operator team, you are responsible for the safe loading, unloading of all passengers; as well ensuring every guest has a valid ticket. A Lift Operator’s top priority is the safe and efficient operation of lifts, reporting to your Team Leads or Supervisor when needed. Cross training and working within other departments is required to support business needs. You are a front-line staff member, problem solving and providing excellent customer service to create a Fantastic Family Fun experience.

**Job Specifications**
- Wage: 17.50 / hour
- Shift & Schedule Availability: Full Time - Working between 8-10 hours/day. Weekends and Holidays
- Skill Level - Entry Level

**Responsibilities**:

- Continuously monitor safety of passengers while providing instruction and customer service in the safe loading and unloading of ski lifts; manage speed of lift as needed
- Operate lift to ensure that optimal chair capacity is achieved as determined by Lift Operations guidelines and performance reporting
- Proactively notify maintenance/dispatch of repair or maintenance needs
- Work closely with Lift Maintenance department to learn proper operation of lift equipment
- Implement emergency procedures as required, including contacting Ski Patrol
- Perform snow work, which includes but not limited to shoveling, raking, sweeping chairs while ensuring all chairs are clear of snow, ice, and/or grease
- Follow and perform all company and departmental policies and procedures, including proper radio protocol
- Ensure that daily lift logs and stop logs are filled out properly, stored in a proper manner, and kept professional.
- Maintain a professional and respectable appearance.
- Ensuring every guest has a pass-through hand scanning.
- Abide by the Z98-19 Code.
- Practice safe work procedures
- Maintain a professional and respectable appearance
- Other duties as assigned

**Job Requirements**
- No experience necessary but an asset, we train all Lift Operators (including returnees)
- Must be able to make quick decisions/use considerable judgement regarding safety as well as multitask and anticipate issues
- Must be physically capable of assisting guests while loading lifts, monitoring the unloading of lifts, shoveling snow, grooming load/unload ramps and assisting with lift maintenance; may lift up to 50 lbs
- Must be able stand outside in a mountain environment for long periods of time
- Must be able to work weekends and holidays as needed
- Must be able to handle high guest volumes in a professional manner
- Must be willing to perform alternate functions from time to time, both within and outside of assigned area, particularly during peak periods such as holiday weekends
- Strong customer service and clear communication skills
- Must be adaptable, have problem solving skills, and be a team player across all departments
- Family Oriented Resort so working with large groups, families of all ages is required
- Stress Management, Patient, and have great Time Management Skills
- Cross Department Support and Snow Removal is required from all positions at SMR