Snow School Supervisor

**Love to ski or snowboard? Want to spend your winter surrounded by stunning BC scenery, great snow, and even better people?** At Sasquatch Mountain Resort, we offer more than just a job—we create inclusive experiences, united by adventure and empowered by community. Whether you're chasing powder, building your resume, or discovering life in the mountains, this is your chance to be part of something special.

Located in the Douglas Range of the Fraser Valley—just an hour from Chilliwack and Abbotsford, and two hours from Vancouver—Sasquatch is a hidden gem known for its family-friendly vibe, deep snow, and mínimal lift lines. We may be small, but our 37 diverse runs, epic powder bowls, and breathtaking views make a big impact.

Every day here is different. You’ll work across departments, learn what makes a resort run, and grow alongside a supportive, passionate team. Whether it’s your first time away from home, a stop on your journey, or the beginning of a career in the mountains - **Sasquatch is where you belong.**

**Join our team for the 2025/26 season and become part of the Sasquatch community.**

**Perks of the Job - Winter 2025/26**
- **Free season pass** plus complimentary and discounted lift tickets for friends & family
- **Staff discounts** on food, gear, rentals, repairs & lessons
- **Affordable staff housing** with weekly shuttle service to town
- **Free access** to Tube Park and ski/snowboard lessons (as available)

**Job Summary**

As a key member of our Snow School leadership team, you are responsible for supporting the daily operations of the Snow School, overseeing instructors, assisting with scheduling, guest services, and ensuring our lesson standards align with CSIA and CASI guidelines. You help create a safe, fun, and inclusive learning environment for guests of all ages and skill levels. You are a front-line leader—coaching your team, solving problems, and delivering exceptional service to **create an inclusive experience, united by adventure and empowered by community.** Cross training and working within other departments is required to support business needs.

**Job Specifications**
- **
Wage**: Based on experience and certifications
- ** Schedule**: Full-time, including weekends and holidays
- ** Skill Level**: CSIA or CASI Level 2 or higher preferred
- ** Reports To**: Inside Operations Manager

**Responsibilities**:

- Support day-to-day Snow School operations and instructor management
- Assist with scheduling instructors and managing lesson bookings
- Ensure smooth lesson check-ins and on-time lesson starts
- Provide training, feedback, and on-hill support to instructors
- Maintain high teaching standards in line with CSIA/CASI and resort expectations
- Deliver lessons when needed, and step in during peak times
- Support supervisor and management team in responding to guest feedback and resolving issues
- Monitor staff appearance, professionalism, and guest interactions
- Help organize daily meetings and training opportunities
- Assist with snow maintenance tasks such as raking, shoveling, and lift area upkeep
- Follow all resort safety procedures and policies
- Maintain a clean, professional appearance
- Other duties as assigned

**Job Requirements**
- **Minimum certification**: CSIA and/or CASI Level 2 or higher preferred
- Supervisory or team lead experience an asset
- Strong knowledge of ski/snowboard instruction techniques and standards
- Able to work outdoors in a mountain environment for long periods
- Physically capable of assisting guests and lifting up to 50 lbs
- Strong leadership, coaching, and interpersonal skills
- Clear communication and decision-making abilities under pressure
- Weekend, holiday, and peak period availability required
- Must be willing to perform alternate functions across departments when needed
- **All SMR staff are expected to assist with snow removal and cross-departmental support as needed