Servicenow Project Manager
2 weeks ago
Must haves:
- A minimum of 4-6 years of experience in project management, with specific experience in managing ServiceNow implementations with strong knowledge of project management principles, methodologies, and tools
- Experience in managing end-to-end IT service management projects, including system migrations and integrations.
- Migration process from BMC Remedy to ServiceNow
Preferred Skills:
- Professional certifications such as Project Management Professional (PMP), Certified Scrum Master (CSM), and ServiceNow certifications are preferred.
**Job Description**:
ServiceNow Project Manager Following rapid expansion of new client initiatives, the Fujitsu SaaS practice is seeking a skilled ServiceNow Project Manager with strong customer relationship skills and knowledge of ServiceNow leading initiatives and related experience to join our dynamic solutions team.
Role and Accountabilities:
This opportunity will suit a motivated Project Manager with a demonstrated record of leading ServiceNow initiatives and successfully building client relationships and contributing to account growth and health.
- Manage the full lifecycle of the ServiceNow implementation project, from initial planning and design to deployment and post-implementation support.
- Develop detailed project plans, including scope, timelines, resource allocation, and budget management.
- Lead and motivate project teams, ensuring effective collaboration and communication across various departments and technical disciplines.
- Oversee the migration process from BMC Remedy to ServiceNow, ensuring mínimal disruption to business operations.
- Implement project management best practices, utilizing both Agile and Waterfall methodologies as appropriate.
- Proactively identify project risks and issues, developing and implementing effective mitigation strategies.
- Ensure that the project meets all quality standards and aligns with the client’s business objectives and IT strategy.
Qualifications:
Skills and Experience Requirements:
- Bachelor’s degree in IT, Business, or a related field.
- Professional certifications such as Project Management Professional (PMP), Certified Scrum Master (CSM), and ServiceNow certifications are preferred.
- A minimum of 4-6 years of experience in project management, with specific experience in managing ServiceNow implementations.
- Strong knowledge of project management principles, methodologies, and tools.
- Experience in managing end-to-end IT service management projects, including system migrations and integrations.
- Excellent organizational, communication, and leadership skills, with the ability to handle multiple tasks simultaneously under tight deadlines.
- Familiarity with ITIL processes and a solid understanding of IT infrastructure and operations.
Preferred:
- Excellent analytical and problem-solving skills
- Excellent verbal and written communication skills
- Strong presentation development and Customer Presentation skills
- Successful teamwork experience & demonstrated leadership abilities.
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