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Account Representative Commercial Banking
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**Primary Locations**:Montreal, Quebec**: **Attendance**:Hybrid**: **Employee Status**:Regular**: **Schedule**:Full-time**: Description - The Multi Residential Finance sector is currently looking for an account representative administration. The position consists mainly of the validation of mandates and control of disbursements and act as a content expert.Your main challenges: - Ensure the management and administrative follow-up of the files under your responsibilities in relation with the validation of mandates and disbursements - Validate the conformity of the files - Be able to communicate with the various partners of the BNC, without having an intermediary (Credit Risk Department, Account Manager, Financing Solutions.) - Train new employees and continuous training of the team - Updates of various reports to monitor the quality of the sales and administrative sector - Process independently and without support complex files according to established policies, standards and procedures - Act as "Content Expert" to advise colleagues in the resolution of files - Identify operational issues, propose solutions and participate in the development of new and improved procedures and implement the chosen corrective measures - Actively participate in sector projects as an expert. - Assist your superior in setting up new procedures. - Job requirements - Three-year college diploma or the academic equivalent, related to the sector of activity, and four years of relevant experience. - In-depth knowledge of knowledge of mortgage finance for multi-residential and legal documents - Experience in customer service. - Knowledge of Word and Excel software. - Demonstrate autonomy, flexibility and rigor while having an excellent team spirit - Bilingualism (spoken/written) in French and English Your benefits Upon hiring, you will be eligible for a wide range of benefits. In addition to competitive compensation, we offer attractive benefits for you and your family: - Health and wellness program, including many benefits - Flexible group insurance - Generous pension plan - Employee Share Ownership Plan - Employee and family assistance program - Preferred banking services - Volunteer program - Telemedicine - Virtual sleep clinic These are just a few of the many benefits we offer. We've rolled out a number of additional measures to ensure your health, safety and wellbeing during the pandemic. We're putting people first - We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives._ - Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees._ - We want our recruitment process to be fully accessible. If you require accommodations, feel free to let us know during your first conversations with us._ - Ready to live your ambitions?_
