Service & Parts Advisor

7 days ago

North Bay, Canada Keltic Tank and Meter Limited Full time

**RESPONSIBILITIES**:

- Communicate with service technicians to determine when the job can be completed.
- Schedule units in for inspection/repair.
- Communicate with customers as to what is happening with the equipment repairs.
- Administrate fleet data base by completing fleet assistance sheets and enter data into computer.
- Manage breakdown information by completing necessary paperwork and/or reports.
- Communicate breakdown information to proper supervisors if necessary.
- Capable of providing and maintaining clear and effective communications between branches.
- Create and maintain repair order file.
- Direct all accident-related information to Liability& warranty claims.
- Monitor the retrieval of warranty parts to be returned to Keltic for warranty repairs.
- Team player that can maintain the duties outlined by upper management.

**RELATIONSHIPS**:
Daily interactions with mechanics, vendors, service lead hand and all levels of Management.

**ABILITIES/SKILLS DESIRED**:

- Knowledge in automotive/ heavy trucks maintenance.
- Computer literacy
- Strong communication skills in English, both written and verbal
- Communication skills in French, both written and verbal an asset.

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match

Schedule:

- Monday to Friday

**Experience**:

- Service Advisor: 2 years (preferred)

Work Location: In person

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