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Key Account Sales- Retail Team- Oakville
3 weeks ago
**Job Title**: Key Account Sales Manager
**Location**: Oakville, ON (Hybrid)
**Compensation**: $80,000-$90,000 base + performance bonus + benefits
**Industry**: Consumer Packaged Goods (CPG) - Home Organization
**About the Role**:
We’re looking for a driven, mid-career account management professional to join our North American Key Account Sales team. This is a critical role focused on managing and growing some of the most strategic retail relationships including Walmart, Canadian Tire, Loblaw, as well as The Home Depot, Sam's Club, Lowes, US Dollar, etc. You’ll act as a daily right-hand liaison to the President Sales, including upcoming line reviews, RFQ's and responding to customer requests.
This isn’t just account management—it’s about becoming a trusted partner to our customers, anticipating needs, and delivering consistently with data, insight, and personality.
**What You’ll Do**:
**Key Account Management**:
- Own day-to-day relationships with Walmart and other major accounts (e.g., Canadian Tire, The Home Depot, Loblaws, Sams Club)
- Manage communications, issue resolution, and ongoing updates with buyers and internal stakeholders
- Support high-profile line reviews and prepare comprehensive sales presentations
**Sales Support & Analysis**:
- Partner closely with our President of Global Sales as a right-hand contact for reporting, strategy, and follow-through
- Provide administrative excellence across:
- PO tracking
- Inventory management
- Margin & P&L analysis
- Forecasting
- Budget tracking
- Item setup & vendor compliance
- Utilize platforms such as Retail Link, Syndigo, and others
**Project Coordination**:
- Lead product launch coordination and preparation
- Monitor project timelines and deliverables with operations and product development teams
- Flag risks or roadblocks early and often
**Market Research & Development**:
- Track competitor activity and customer shifts
- Identify new opportunities and assist in customer-specific strategy planning
- Participate in retailer visits and ideation sessions
**What You Bring**:
- 5+ years of account management experience in CPG retail (Mass, DIY, Canadian Tire, Walmart, etc.)
- Strong familiarity with large retailer platforms like Retail Link, Vendor Gateway, Syndigo, etc.
- Deep knowledge or experience in categories such as Housewares, Storage, or Home Organization is a plus
- Proven success managing key retail relationships and hitting commercial goals
- Outstanding Excel and PowerPoint skills—can build clean reports, presentations, and forecast models
- Hands-on, collaborative, and thrives in a fast-paced, evolving environment
- Able to work side-by-side with leadership while also operating independently
- Strong communication skills—with customers, peers, and cross-functional teams
**Who You Are**:
- The right combination of experience and hunger
- Confident, personable, proactive, and ready to sell yourself and your ideas
- Looking for growth: this role has a path to National Account Manager
**Additional Details**:
- Hybrid role: Expect 3-5 days/week in-office initially as you ramp up
- Temporary office in Burlington ON until new space opens
We want to hear from passionate, driven account managers ready to take the next step
