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Customer Service

2 weeks ago

Greater Sudbury, Canada CORE Industrial Gases Full time

**Job Duties & Responsibilities**:

- Provide a positive customer sales and service experience, in person and via phone
- Assist with routing and delivery of customer orders
- Set up product displays and ensure store is well stocked, clean, and organized
- Coordinate with drivers on delivery manifest and driver ticket verification
- Coordinate with purchasing department regarding various stocking duties (sourcing materials, expediting orders, etc)
- Prepare customer orders and assist customers at loading dock
- Assist with completing cycle counts and inventory control
- Assist with receiving restock orders, filling back orders and shipping and receiving or product.
- General office admin duties and other duties as assigned

**Qualifications**:

- Post-Secondary Education in Business, or combination of relevant education and experience.
- Minimum 1-3 years experience administrative, customer service or inside sales
- Good proficiency with MS Office, specifically Word and Excel
- Tech savvy, with prior ERP software experience an asset
- Professional verbal and written communication skills.
- Strong organizational skills, follow-up, and attention to detail
- Ability to work in a fast-paced environment, quickly switching tasks when required
- Friendly, professional demeanor with the ability to build solid relationships with both staff and clients.
- Some knowledge of welding and/or welding gases, a definite asset
- Bilingual English/French, a definite asset
- Full G license and clean abstract required

**What we offer**:

- Group Benefits Plan
- RSP Plan
- Two weeks vacation
- Opportunity for career growth

**Job Types**: Full-time, Permanent

**Salary**: $48,000.00-$52,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- RRSP match

Schedule:

- Day shift
- Monday to Friday

**Education**:

- DCS / DEC (preferred)

**Experience**:

- customer service: 3 years (preferred)
- knowledge of welding: 1 year (preferred)
- Inside sales: 3 years (preferred)

**Language**:

- French (preferred)

Work Location: One location