Business Solutions Analyst I

Closing Date: November 27, 2024

DEPARTMENT OVERVIEW

THE OPPORTUNITY

S/he/they will collaborate with business and technology teams to define and deliver projects, with potential to participate in an on-call rotation in support of business-critical processes.- Level 1: Responsible for business solutions analysis and contributes to projects with a low-to-mid level of complexity, typically acquired through 3+ years of experience. Works under guidance, applies business solutions analysis key concepts effectively, and has an experienced level of competency within the role.

WHAT YOU BRING- Bachelor's degree in Business, Arts, Technology, Computer Science or a related field- At least three years experience in a similar role as a Business Analyst, Systems Analyst, Product Owner, or Technical Project Lead with hands-on experience producing business and user analysis- Experience with Agile methods (Scrum and/or Kanban) and/or DevSecOps practices is an asset.- Ability to design, lead, and facilitate meetings and workshops with stakeholders and present technical details to non-technical audiences- Ability to work through ambiguous situations and multitask in a fast-paced environment- Must have excellent verbal and written communications skills, facilitation and presentation skills, listening skills, and problem-solving skills and abilities- Experience with hybrid technical environments and foundational knowledge of cyber security, cloud platforms, and the software development lifecycle- Experience delivering technology solutions to the investment management industry is an asset, including public market trading, investment risk, private markets, investment & client reporting, valuations & fund accounting- Professional certifications or training in Business Analysis (IIBA, PBA, etc.) or Agile methods (Agile Leadership, CSM, CSPO, etc.) is an asset

WHAT YOU GET TO DO

The following responsibilities are illustrative of a standard Level 2 and may be scaled down in leadership, complexity, and autonomy.

Business Solutions Analysis-
- Engages both business and technical stakeholders to elicit and capture business user needs and requirements, and technical expectations-
- Captures the results of stakeholder engagement efforts in a clear and concise form and validates needs, requirements, and expectations to ensure they meet desired outcomes-
- Develops the key artifacts needed to enable business process development and enhancements including business rules, process workflows, process dependency maps, etc.- Performs system-specific analysis, low-code/no-code development, testing, configuration, production support, and provides technical guidance to others as needed- Advances Agile delivery practices and continuously improves delivery performance through delivery reporting and tracking, backlog development and grooming, sprint or increment planning, and participating in retrospectives Quality Assurance- Integrates quality assurance techniques into business solutions analysis including behaviour-driven design (user-focused) and test-driven design (developer focused), as applicable- Supports quality assurance and testing activities throughout the solution development process and communicates with delivery teams on defects, issues, and resolution paths-
- Supports the development of guidelines and practices that reduce technology operational risk (e.g. release management, test management)- Maps and documents business processes, identifies inefficiencies and proposes improvements (business process mapping)- Provides input on quality assurance standards, processes, and procedures

Other- Proactively identifies risks and issues and proposes solutions to remove barriers to delivery- Ensures technical artifacts are accurate, accessible, maintained and communicated- Undertakes special projects or assignments as required- Performs other related duties as required

ASSIGNED FOCUS AREAS

For all levels, additional expertise or experience is required in one or more of the following client area portfolios and related technologies.- Internal Business Partners:
WHERE YOU WILL WORK

Work from our downtown Victoria office.

Learn more about how our technology team collaborates with business specialists across BCI. Listen to TECHtonics podcasts:
SALARY RANGE

BCI offers a competitive total rewards package which includes a performance-based incentive plan, comprehensive health & dental benefits, a defined benefit pension plan and paid time off.

The annualized base salary range for this Victoria-based role is CAD $87,000 to $105,000.

We pay our people competitively in the markets in which we compete for talent and with consideration to internal equity and job structure. We aim for actual pay to be around the median of the market for target or expected levels of performance, and around the upper quartile of the market for excellent performance.

Actual salaries may vary and may be above or below the range based on various factors, including,