Service Desk Agent

Front Desk Agents are responsible for greeting guests and answering questions about our products and services. You will answer phone calls, take orders and respond to requests for information. As a Front Desk Agent, your goal is to deliver great service and maintain positive relationships across all of our departments. We are looking for individuals who can...

**Job Overview** **Duties** - Greet guests upon arrival with a warm and friendly demeanor. - Manage the check-in and check-out processes efficiently, ensuring all guest information is accurately recorded. - Handle guest inquiries and resolve any issues or complaints in a timely manner. - Maintain knowledge of hotel services, amenities, and local attractions...

**Summary** **Responsibilities** - Must be able to work independently and be able to use your initiative. - Greet guests upon arrival with a warm and welcoming demeanor. - Manage the check-in and check-out processes efficiently and effectively. - Handle guest inquiries and provide information about hotel services and local attractions. - Maintain accurate...

Rodd Moncton Hotel is looking for a talented service-oriented person to join our front desk team. **RESPONSIBILITIES**: - To use the guest’s last name at every opportunity. - To follow Rodd Hotels and Resorts Front Desk Standards. - To receive and register hotel guests in a courteous and efficient manner in accordance with availability, special requests,...

**Hyatt Place **in **Downtown Moncton** is looking for **Front Desk Agents and Night Auditors **to join their team! **As a Front Desk Agent, you will**: - Provide excellent guest service to all hotel guests. - Participate in prompt and courteous handling of all guests as necessary, including, but not limited to check-in/check-out, telephone and personal...

Reporting to the Assistant General Manager, the Front Desk Agent acts as the guest experience representative for arrival & departure services (check-in/check-out), concierge services & direct-to-hotel reservations calls. Key duties - Able to work in a fast-paced, changing environment with minimum supervision. - Act as an ambassador for the hotel focusing on...

The Front Desk Agent is a key member of the Guest Services team responsible for checking guests in and out of the hotel, verifying the accuracy of guest accounts, balancing charges and revenues, as well as assisting with all aspects of guest services. The Front Desk Agent is typically the guest's first interaction with the Hotel so we need to make sure it...

The Front Desk Agent is a key member of the Guest Services team responsible for checking guests in and out of the hotel, verifying the accuracy of guest accounts, balancing charges and revenues, as well as assisting with all aspects of guest services. The Front Desk Agent is typically the guest's first interaction with the Hotel so we need to make sure it...

**Position: Helpdesk Agent** **Location: Moncton, New Brunswick** **Duration: 6+months** **Hourly Rate: $19-21 CAD /hr.** **Language: English & French** Job Description Manage information technology and computer systems, ensure users IT issues are resolved within the agreed SLA, **Mandatory Skills**: - Excellent knowledge of technical management,...

About usFour Points by Sheraton Moncton is a Hotel in Moncton, NB E1G 0E3. We are professional, fast-paced and customer-centric. We are professional, fast-paced and customer-centric.Our work environment includes:Fun active work environment.Growth opportunities.Reporting to the Guest Services Manager, the Front Desk Agent is the guest experience...