Customer Service Representative

2 weeks ago

Winnipeg, Canada Acculift Full time

Acculift is looking for a young, aggressive, problem-solving **Customer Service Rep** to support our service team in providing timely and accurate responses. If you take pride in your work and want a place to grow and advance, send us your resume.

As **Customer Service Rep**, you will communicate directly with existing and new clients to establish and meet their parts and service request needs. You will learn about a wide variety of industries and manufacturers.

You will be held accountable for meeting Customer Service metrics and targets. Occasional site visits with field reps may be required.

**Key Responsibilities**
- Process inbound inquiries/leads
- Advise on use and appropriateness of goods or parts
- Quote preparation and submittal
- Communicate with customers, and field service reps
- Service Report entering and filing

**Requirements**:

- Ability to focus and produce results in fast-paced, pressured environments
- Strong attention to detail
- Can-Do attitude
- A desire to help and assist others
- Must be technically inclined
- Professional presence
- A savvy PC user not intimidated by learning new technology
- Commitment to training and continuous improvement
- Attend service calls for a limited period to gain industry and product knowledge
- Work out of our Winnipeg branch

**Benefits**
- Professional team culture
- Collaborative culture and work environment
- Full health benefits package
- Be part of a hardworking and energetic team

**Salary**: $45,000.00-$60,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Vision care

Schedule:

- Monday to Friday

**Education**:

- Secondary School (required)

**Experience**:

- Customer service: 2 years (required)

Work Location: One location

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