Customer Information Service Representative

2 weeks ago


Montréal, Canada Industries Technoform Ltée Full time

Work Term: Permanent
- Work Language: Bilingual
- Hours: 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
**Work setting**:

- Plastics manufacturing
**Tasks**:

- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Receive and log complaints
- Answer clients' inquiries and provide information
**Computer and technology knowledge**:

- MS Excel
- MS Outlook
- MS Word
- Electronic mail
**Area of specialization**:

- Communications
- Technical support
**Specialization/experience (business sales and services)**:

- Distribution
**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
**Personal suitability**:

- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Ability to multitask
- Dependability
- Quick learner
- Hardworking
**Screening questions**:

- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
**Health benefits**:

- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
**Financial benefits**:

- Group insurance benefits
- Life insurance
- Registered Retirement Savings Plan (RRSP)
**Long term benefits**:

- Long-term care insurance
**Other benefits**:

- Deferred Profit Sharing Plan (DPSP)
- Free parking available



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