Customer Service Representative

2 weeks ago


Montréal, Canada Tiny Blessings Home Daycare Full time

We are looking for an experienced Customer Service Representative to join our growing team.

**Responsibilities**:

- Handle all customer inquiries, complaints, and feedback in a timely manner
- Process orders, returns, and exchanges
- Track customer orders and provide updates
- Ensure customer satisfaction through quick and accurate resolution of customer inquiries
- Maintain customer records and update customer information as needed
- Provide product and service information to customers

Qualifications:

- Proven experience in customer service
- Excellent communication and interpersonal skills
- Ability to multi-task, prioritize, and manage time effectively
- Strong problem-solving and conflict resolution skills
- Ability to work independently and as part of a team

If you are interested in this position, please submit your resume and cover letter. We look forward to hearing from you

**Job Types**: Full-time, Part-time
Part-time hours: 20 per week

**Salary**: $21.00-$23.00 per hour

**Benefits**:

- Dental care
- Life insurance
- Paid time off

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Overtime pay

Ability to commute/relocate:

- Montréal, QC: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



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