Customer Service Representative

1 week ago

Coquitlam, Canada Waste Connections of Canada Full time

**Waste Connections of Canada** is a leading non-hazardous solid waste management in North America. We are looking for a SAFETY inclined, energetic, autonomous, and proactive team player who is capable of making a difference in his/her team and community. We have an immediate opening for a **Customer Service Representative (CSR)** at our office in **Coquitlam, BC**. As a Customer Service Representative (CSR), you are the voice of Waste Connections of Canada, upholding one of our key operating values. Your success in this role is dependent on how hard you work and how well you communicate with both internal and external customers. Your demonstration of organization/time-management skills, along with your personal and ethical behavior, is of paramount importance in this position. **Salary: $50,000/year** **Key tasks**: - Serve as single point of contact for all internal and external customers (new and existing) - Schedule waste/recycling services, as requested - Analyze account activity and suggest opportunities for service improvements to the customer - Maintain appropriate files and documentation, in accordance with company policy and internal controls - Liaise with internal teams to determine service requirements, resolve problems or complaints **Requirements**: - 2-3 years of customer service/billing experience - Accurate data entry skills & customer service skills - Excellent time management and prioritization skills - Strong working knowledge of Microsoft Office - Written and Oral communication skills - Critical and logical thinking skills Come, join a team environment, and colleagues who embrace a "work hard, play harder" culture. **Our compensation package is competitive and comes with excellent benefits.** **You’ll also be associating yourself with a company that likes to lead by example through a strong presence in our local communities, charitable giving, sustainability initiatives, and more. - Waste Connections of Canada/Enviro Connexions is an Equal Opportunity Employer_

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