Customer Service Representative

7 days ago

Coquitlam, Canada Distribution International Full time

**Job Description**:
Crossroads C&I Coquitlam has an opening for a Customer Service Representative to join our team and enhance our business. In this role, you will serve as the key customer contact for our branch, providing order support and product information for our customers.

If you are a resourceful team player, with a positive, professional attitude, then we want you to join our team working closely with Outside Sales Reps, Production Personnel, Insides Sales, Credit and Delivery to support the order fulfillment process. APPLY NOW

Why work for Crossroads C&I?
- Growth Opportunities
- Competitive Pay
- Medical and Dental Benefits
- Life Insurance and Disability Coverage
- Paid Time Off
- RRSP with company match

Do you have what it takes?
- Personable, enthusiastic and engaging personality
- Ability to maintain a positive rapport with customers, providing world class service
- Excellent communication skills, both verbal and written
- Exemplary customer service skills, analytics and problem
- solving skills
- Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements

What qualifications do you need?
- 1- 2 years of experience in a customer service role
- Ability to perform basic math calculations

About Crossroads C&I:
Crossroads C&I (CCI) is the leading distributors of thermal and acoustical insulation and related supplies for maintenance and repair operations in Canada. We are the largest providers of specialty insulation and related fabrication in Canada. We distribute industrial and commercial insulation, firestopping, refractory, marine, removable pads, safety products and contractor supplies. We serve power generation facilities, petrochemical and industrial refinery plants, governmental and institutional buildings, military and commercial vessels and offshore rigs as well as other facilities and industries.

Headquartered in Edmonton Alberta with locations in British Columbia, Alberta, Ontario, Quebec and Nova Scotia, our expansive network ensures customers of unparalleled technical expertise, convenient custom fabrication service and timely delivery via our in-house fleet.

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