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Automotive Service Manager

3 weeks ago

Barrie, Canada Car Central Full time

**Location**: Barrie, Ontario

**Who We Are**:
**Car Central** is Barrie's leading used car dealership, renowned for our commitment to quality, customer satisfaction, and a family-oriented work environment. We pride ourselves on our exceptional team and our reputation for delivering outstanding service. As the top choice for pre-owned vehicles in the area, we are dedicated to maintaining our high standards and fostering a supportive, teamwork-driven atmosphere.

**Job Summary**:
**Key Responsibilities**:

- Oversee the daily operations of the service department, ensuring that vehicles are processed efficiently and effectively.
- Manage and lead a team of mechanics, providing direction, support, and performance feedback.
- Ordering parts from our current suppliers, comparing pricing in a timely manner.
- Address and resolve customer complaints and concerns in a professional and timely manner.
- Handle administrative tasks including filing paperwork, invoicing customers, and managing internal documentation.
- Utilize the Mitchell program for service management and documentation.
- Coordinate with other departments to ensure seamless service delivery and customer satisfaction.
- Maintain a clean and organized service area, adhering to safety and operational standards.
- Provide support and guidance to staff, fostering a positive and collaborative work environment.

**Qualifications**:

- Previous experience in a management role within the automotive industry is preferred.
- Steel Toe Boots
- Ability to lift up to 50lb (parts, etc.)
- Strong leadership skills with the ability to manage and motivate a team.
- Excellent organizational skills and attention to detail.
- Proficient in using service management software, specifically Mitchell, is an asset.
- Ability to handle high-stress situations with composure and professionalism.
- Strong communication skills and a customer-focused approach.

**What We Offer**:

- A supportive work environment with a focus on teamwork and family values.
- Opportunities for professional growth and development within the company.
- Schedule is Monday to Friday, 8AM-5PM

**Application Instructions**:
Pay: From $70,000.00 per year

**Benefits**:

- On-site parking

**Experience**:

- Management: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person