Front Desk Agent

1 week ago


Victoria, Canada Marriott International, Inc Full time

**Additional Information** Pay: $21.54 - $23.93 per hour

**Job Number** 23142083

**Job Category** Rooms & Guest Services Operations

**Location** Delta Hotels Victoria Ocean Pointe Resort, 100 Harbour Road, Victoria, BC, Canada

**Schedule** Part-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become** the best version of you.


  • Front Desk Agent

    1 week ago


    Victoria Road, Canada Ridgetown Inn Full time

    **Front Desk Agent (Motel)** At Ridgetown Inn, we are currently seeking a **Front Desk Agent**to join our Motel Team. This is an ideal position for an energetic + passionate individual seeking to build their motel + hospitality career as part of a small team with a focus on providing unique and meaningful experiences for all of our...


  • Victoria, Canada Quality Inn Downtown, Victoria Full time

    Quality Inn Downtown is looking for positive and energetic individuals to join the Front Desk team in the role of Front Desk Agent (Night Audit). This individual is responsible for registering guests at the hotel and acting as an ambassador to the Quality Inn. Reporting to the Front Office Manager, the Front Desk Agent is responsible for delivering...

  • Front Desk Agents

    2 weeks ago


    Victoria, Canada Inn at Laurel Point Full time

    **Outstanding Workplace of the Year Award, Chamber of Commerce** **Employer of the Year Award, Tourism Vancouver Island** **Co-op Education Employer of the Year Award, Camosun College** **Job title**:Front Desk Agent **Job Status**:Permanent. Hours may vary based on hotel occupancy. **Joining Bonus**:$500 ($200 on joining + $300 after completing...

  • Front Desk Agent

    22 hours ago


    Victoria, BC VW Y, Canada Victoria Hospitality Group Full time

    About the RoleWe are seeking a friendly, professional, and detail-oriented Front Desk Agent to join our hotel team. As the first point of contact for our guests, you will play a key role in creating a welcoming, efficient, and memorable guest experience. This role requires strong communication skills, a positive attitude, and the ability to multitask in a...

  • Front Desk Agent

    6 days ago


    Victoria, Canada Chateau Victoria Full time

    The Chateau Victoria Hotel & Suites is looking for a dynamic individual who is passionate about guest service to join the desk team acting as an ambassador for the entire property. Our desk team is trained to work both front desk and reservations type of work and will have a variety of shifts which can include days, afternoons, evenings, weekends and...


  • Victoria, Canada Coast Hotels Full time

    Your company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors. The Front Desk Agent will contribute to the overall success of the hotel by providing superior customer service and administrative support to the Front...


  • Victoria, Canada Coast Hotels Full time

    Your company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors. The Front Desk Agent/Relief Night Audit will contribute to the overall success of the hotel by providing superior customer service and administrative support...


  • Victoria, Canada HOTEL GRAND PACIFIC Full time

    Shift times will vary between mornings and evenings and will include weekends. **Duties**: - Greet all guests in a professional and pleasant manner. - Complete room blocking procedures and prepare accurate pre-arrival packages. - Perform accurate and efficient check in/check out procedures. - Maximize hotel occupancy and average daily rate through use of...


  • Victoria, Canada Holiday Inn Express & Suites Victoria-Colwood Full time

    Job Overview: **Duties**: - Greet and welcome guests upon arrival - Assist guests with check-in and check-out procedures - Handle guest inquiries and provide information about hotel services and amenities - Manage reservations and ensure accurate booking information - Operate phone systems and direct calls to the appropriate department - Address guest...


  • Victoria, Canada Quality Inn Downtown Victoria Full time

    As a Front Desk Agent, you will be reporting to the Front Office Manager and responsible for delivering exceptional customer service to guests throughout their stay. **This is a Full-Time NIGHT position, with days off to be determined.** **Key Responsibilities**: - Provide courteous, professional and attentive service at all times. - Process guest arrivals...