Admin Specialist

2 weeks ago

Edmonton, Canada Vitran Express Full time

**Job description**

Vitran Express is a recognized leader in transportation and distribution across Canada. Our service offerings provide superior coverage, flexibility and consistent performance for your less-than-truckload (LTL) and truckload (TL) shipping needs.

Vitran is looking for new members to join our team as an Admin Specialist.

Please continue reading to learn more about this exciting opportunity.

Vitran Express is a division of TFI International.

**SUMMARY**:
The Admin Specialist is the first point of contact and is to be the company ambassador responsible for a wide variety of clerical office duties in support of company administration. This includes greeting and screening visitors in a professional manner, determine nature of business and direct visitors to the designated area, answering and referring inbound telephone calls, scheduling appointments, managing the mail, generating daily reports and performing customer service duties deemed necessary.

**DUTIES AND RESPONSIBILITIES**:

- Greet guests in a friendly, professional manner and provide information, assistance and directions to all guests in the reception area
- Answers and appropriately routes incoming telephone calls to staff members or their voice mailboxes
- Type forms, letters, reports, and memos as necessary
- Receive and distribute all forms of paper correspondence
- Organize, maintain, and coordinate office records and files in their proper locations
- Where necessary, assist in the compilation and transcription of data for various reports.
- Where necessary, assist with administrative and customer service functions
- Administer and manage inbound/outbound mail, including priority post, packages, courier services, and other correspondence when necessary
- Receive in-coming cheques and deliver to accounting department
- Back up coverage for Mailroom/Scanning office clerk
- Other functions as deemed fit and necessary at manager’s discretion

**KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED**:

- Intermediate working knowledge of AS 400, Microsoft Excel and Access is required
- Excellent communication and interpersonal skills are essential
- Well organized and strong attention to detail is required
- Must be able to work in a fast paced environment and be flexible to changing priorities
- Must be able to work independently as well as part of a team
- Willingness to assist others and go the extra mile
- Knowledge of supplies, equipment, and/or services ordering, as well as inventory control of these items
- Superior telephone manners and strong interpersonal skills
- Strong written and verbal skills to communicate with all levels of the organization and its executive team
- Strong customer service orientation

**EDUCATION/TRAINING**:

- High school diploma or GED
- 1 year of direct work experience in a receptionist capacity
- Able to write simple correspondence, including memos, letters, etc.
- General mathematical skills

Pay: $41,000.00-$42,500.00 per year

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: In person

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