Parts Specialist

1 week ago

Calgary, Canada ODRA Road Sweepers Full time

**Job Title**:Parts Specialist

**Location**:Bay 3, 5815 40th St SE, Calgary, AB

T2C 2H6 Canada
**Department**:Operations / Service
**Employment Type**:Full-Time

**About ODRA Sweepers**

ODRA Sweepers is a fast-growing manufacturer of chassis-mounted mechanical street sweepers, with operations across North America (US & Canada). Our machines are known for their durability, simplicity, and low total cost of ownership. With growing demand in the U.S. market, we’re expanding our footprint, and we need dependable, hands-on team members to help us keep operations moving smoothly.

**About the Role**

The Parts Specialist is responsible for providing exceptional customer service by assisting walk-in clients, answering phone inquiries, and processing parts orders. This role is crucial in ensuring that customers and internal teams receive accurate parts information and timely service. The position also supports basic inventory and warehouse duties as needed.

**Key Responsibilities**:
**Customer Service & Sales Support**:

- Greet and assist walk-in customers and service technicians with parts requests
- Answer incoming calls and respond to parts inquiries in a professional and timely manner
- Look up and identify correct parts based on customer needs, machine models, or service records
- Prepare and process orders, generate invoices, and coordinate with service and sales departments
- Maintain detailed knowledge of ODRA’s product catalog, equipment models, and parts compatibility
- Build and maintain relationships with customers through outstanding service

**Inventory & Order Management**:

- Check parts availability and advise customers on backorders or alternatives
- Receive incoming parts shipments and inspect for accuracy and quality
- Assist with stocking, labeling, and organizing parts in the warehouse
- Perform cycle counts and support inventory control activities
- Notify management of low-stock items or frequently requested parts

**Administrative & System Tasks**:

- Use internal software systems (ERP, inventory, or CRM) to manage orders and inventory
- Ensure proper documentation and tracking of all transactions
- Create or update part numbers and descriptions in the system when needed
- Process returns and warranty claims following company guidelines

**Qualifications**:

- High school diploma or equivalent (post-secondary education in automotive/heavy equipment fields is an asset)
- 2+ years of experience in a parts, service counter, or customer-facing role (equipment or automotive industry preferred)
- Excellent interpersonal and communication skills (verbal and written)
- Strong attention to detail, organization, and multitasking ability
- Proficient with Microsoft Office and parts/inventory systems
- Ability to lift up to 50 lbs. and work in a warehouse environment when required

**What We Offer**
- $18 - $23 hourly wage range depending on skills and experience
- Full benefits package
- Consistent Monday-Friday schedule
- Hands-on training and development
- Opportunities to grow within a fast-paced and expanding organization

Pay: $18.00-$23.00 per hour

Expected hours: No less than 40 per week

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Vision care

Work Location: In person

  • Parts Specialist

    1 week ago

    Calgary, Alberta, Canada BFDMoto Full time

    Company DescriptionBFDMoto is Canada's leading specialist in off-road and motocross equipment and services. As an authorized dealer for Husqvarna, GasGas, KOVE, Sherco, Talaria and Yeti SnowMX, BFDMoto offers premium products tailored to the needs of riders. The company is also home to Direct Suspension Services, a WP Suspension Authorized Centre. Committed...

  • Parts Specialist

    2 weeks ago

    Calgary, Canada Foremost Full time

    We have an immediate opening for a full-time **Parts Specialist** located in **Calgary, Alberta**. This position is responsible for managing customer parts requirements for drill rigs and off highway vehicles by strengthening customer relationships. Reporting directly to the Customer Support Supervisor, this self-starter should have the following...

  • Accounts Receivable Specialist

    4 days ago

    Calgary, Canada Parts for Trucks Full time

    **Parts for Trucks** has been an industry leader providing parts and service to the heavy-duty trucking industry for over 100 years. Operating 30 sales/warehouse outlets and 15 service facilities from coast to coast, **Parts for Trucks** offers a complete range of products and services for all makes of trucks and trailers. We are currently seeking an...

  • Parts Specialist

    1 week ago

    Calgary, Canada Bells of Steel Full time

    Perks of working at Bells of Steel: - Great working environment with little supervision; you have the autonomy to operate as you see fitPositive work culture that values employees and respects their personal time (our last employee survey had 85% positive responses)Health spending accountEvery other Friday off (paid), 3 weeks of vacation and paid sick days -...

  • APPLIANCES SALES SPECIALIST: Part Time

    4 days ago

    Calgary, Alberta, Canada The Home Depot Canada Full time

    With a career at The Home Depot, you can be yourself and also be part of something bigger.Job OverviewAppliance Specialists provide exceptional customer service support, drive sales, and will be responsible for selling major appliances, driving extended service plans and credit. Sales Specialists assess customer needs, and guide customer decisions in order...

  • Part-time Marketing Specialist

    1 week ago

    Calgary, Canada Senior Home care By Angels Full time

    Senior Homecare by Angels is one of Calgary’s most trusted providers of non-medical in-home care. We help seniors remain in the comfort of their homes with compassionate, personalized care. We are currently seeking a motivated and personable **Part-Time Marketing Specialist**to support our growth across Calgary South. **Responsibilities** - Develop and...

  • Part-time Operations Specialist

    3 days ago

    Calgary, Canada Trylon TSF Inc. Full time

    _Do you love wireless technology? We do. Are you passionate about supporting global wireless communications? We are._ - We are Trylon. Trylon has been supplying innovative, cell site steel infrastructure, as well as site acquisition, engineering services, installation and technical services for wireless networks since the introduction of cellular technology...

  • Beauty Sales Specialist

    2 weeks ago

    Calgary, Canada Modern Beauty Full time

    **Modern Beauty was established in Calgary, AB, in 1986. Today, we are Canada’s largest family-owned supplier with almost 50 stores across Canada. At Modern, we are the exclusive distributor of numerous product lines recognized worldwide. We are recognized as one of Canada’s Best Managed Companies for our continuous expansions, progressive thinking, and...

  • Beauty Sales Specialist

    6 days ago

    Calgary, Canada Modern Beauty Full time

    **Modern Beauty was established in Calgary, AB, in 1986. Today, we are Canada’s largest family-owned supplier with more than 40 stores across Canada. At Modern, we are the exclusive distributor of numerous product lines recognized worldwide. We are recognized as one of Canada’s Best Managed Companies for our continuous expansions, progressive thinking,...

  • Relaxation Specialist

    1 week ago

    Calgary, Canada CEDAR & STEAM Full time

    **Relaxation Specialist (Guru) - Job Description (Spa Attendant/Receptionist)** **Position**: Relaxation Specialist / Brand Ambassador / Reception (YYC) (PART TIME : MUST BE AVAILABLE THURSDAY - SUNDAY for closing shifts) **COMPANY OVERVIEW** Cedar & Steam is dedicated to integrating health and wellness into daily life, emphasizing both mental and...