Operations Manager

**Why Gambles?** At Gambles, produce is everything. Our business provides the widest assortment of top-quality fruits and vegetables for the wholesale, foodservice, and retail sectors. With a history dating back to the early 1900s, Gambles has grown and evolved into one of the largest produce wholesalers in all of Canada. Our goal is to be the supplier of choice for all our customers’ needs. Our people are the backbone of our business We have a “hire-from-within” mentality at Gambles, which means we put extra focus on developing our people and giving them unique career advancement opportunities. Just like our products and our customer base, we love to see our people grow We offer a competitive benefits package with employer covered health and dental benefits (you don’t pay the premiums) and a company matched Pension Plan for our full-time employees. The Operations Manager will report directly to the GM of Operations. This position is responsible for the Dwight execution of shipping, receiving and replenishment, QC and Inventory Control. You will be required to lead, mentor and support shipping, receiving, clerical and inventory functions while encouraging and maintaining a safe and productive work environment. You will be required to extract, analyze and maintain dashboard data. This individual will work primarily out of the Dwight Distribution Centre but will require the ability to travel to our location at 165 The Queensway occasionally. **Responsibilities** - Improve Productivity and Order Accuracy - Ensure Same Day and Overnight Shipping orders are completed in a timely manner - Accountable for ensuring that all shipments occur as scheduled - Manage the day-to-day operation of the facility under the guidance of the GM - Labor planning and scheduling based on forecast and productivity targets - Provide supervision applicable staff members to ensure all objectives of area are met - Monitors employee and supervisor performance - Effectively participates and reports the performance of the OFT Operations teams. - Conduct regular supervisor and employee meetings and 1-1’s to ensure all team members meet the objectives and are well informed of the priorities, processes and activities of the warehouse - Implement and maintain all relevant SOP’s and directives - Ensure compliance of food safety policies including HACCP - Lead and/or support employee training and development - Work with Inventory management to ensure that inventory is accurate and reported timely - Support and promote health and Safety in the workplace by communicating all new programs to the team - Manage and support conflict resolution - Support Dwt operations and initiatives with respect to labour and product inventory - Strong relationship with Market sales, buyers and other departments - Participate and evaluate projects as assigned - Continually strive to improve processes and systems - Gaining hands-on experience in operations is a great way to learn skills and procedures Qualifications: - Post-secondary education in a business, supply chain or management program or equivalent - Minimum 5 years experience as a manager or supervisor in foodservice/wholesale/retail distribution - Previous management experience in a unionized warehouse environment is beneficial - Thorough attention to detail - Strong leadership skills - Strong computer skills - Ability to work in a Team environment - Flexibility and adaptability to a constantly changing environment - Shift work and weekend work will be required - Ability to multitask - Knowledge of HACCP Personal Attributes: - Customer friendly - "Can-Do" attitude - Encouraging - Disciplined - Flexible - Results driven **Job Types**: Full-time, Permanent **Benefits**: - Casual dress - Company events - Company pension - Dental care - Disability insurance - Discounted or free food - Employee assistance program - Life insurance - On-site parking - Paid time off - Store discount - Tuition reimbursement - Vision care Flexible language requirement: - French not required Schedule: - 8 hour shift - Monday to Friday - Weekends as needed Work Location: In person