On Call Receptionist

1 week ago

Nanaimo, Canada Tillicum Lelum Aboriginal Friendship Centre Full time

**Job Summary**:
To report to the Office Manager, general office clerical, problem solving, ability to direct clients
and the public in a friendly, pleasant, courteous manner, communicate and motivate staff.
Planning and organizing skills imperative. Problem solving skills; speaking and listening skills
essential. Receive and forward telephone inquiries in a calm friendly manner. Provide general
information to clients and the public.

**Duties and Responsibilities**:
Greet and direct all client traffic - walk
- in clients, phone calls; Word Processing;
Incoming/Outgoing courier specimens/documents; document staff activities on the sign out
sheet as they occur; file management, interoffice mail, transmit, receive, record and distribute
facsimile transmissions; waiting room to be kept organized and clean; replenish
brochures/pamphlets as needed; program schedule mail out, rides list and other miscellaneous
duties as required.

**Knowledge, Skill and Ability**:
Perform general clerical duties such as filing, photocopy and collate documents, type and
proofread correspondence, format and page editing, compose forms and other documents.
Print documents. Label, photocopy, file and retrieve documents. Maintain and update filing,
Photocopier, MS Word, Excel, Windows,, Electronic Mail, 6 -10 Line Phone System.

**Credentials and Experience**:

- Completion of High School
- College/Vocational
- Technical Training or Equivalent combination of Education and Experience

**Special Requirements**:
Ability to multitask in a fast paced environment and provide immediate assistance to staff and
clients when needed.

All documents pertaining to Tillicum Lelum Aboriginal Friendship Centre which includes
documents, files, letters, back-up copies on disk, Flash Drives, etc.
Aboriginal Friendship.

Experience in providing information to clients/staff and maintaining confidentiality. To take
Personal Development training; I am accountable and responsible supporting the Goals and
Objectives, Philosophy and Mission Statement of Tillicum Lelum Aboriginal Friendship Centre.

This position is on-call/holiday relief and lunch hours daily.

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