Temporary Receptionist

2 days ago


Nanaimo, Canada Malaspina Care Residence Full time

This is a temporary position

Job Summary

Under the direction and supervision of the Care Manager or designate, the Receptionist performs general reception and clerical duties. All duties are performed in accordance with the Policies and Procedures of the organization.

Responsibilities and Duties
- Operates switchboard by connecting incoming calls to appropriate locals and placing outgoing calls as requested; transfers calls and takes messages as required.
- Operates the public address system and other paging devices such as the pocket pager system to locate personnel as required.
- Follows established communications procedures in emergency situations such as, fire, bomb threats and disasters.
- Provides directions to residents and the public regarding the location of various departments and services.
- Answers inquiries, both in person and by telephone, regarding information such as resident trust accounts, room numbers, visiting hours.
- Copy-types information such as lists and messages, sorts and files forms, documents and resident financial information, and assists all departments in the home with clerical duties as assigned, including clerical preparation of Nursing Charts for new admissions.
- Sorts and distributes incoming mail and processes outgoing mail daily.
- Performs a variety of typing and data entry duties as directed, including correspondence, forms and residents’ records etc.
- Handles monies for residents’ Rent and Non-Rent charges, as well as deposits to and withdrawals from residents’ trust accounts, issuing the appropriate receipts for these transactions.
- Monitors and reports residents’ activity and behaviors in the Reception/Lounge area. Watches for wandering residents leaving the facility and reports to Nursing if a resident leaves and cannot be returned.
- Provides backup for residents’ call lights and advises Nursing Personnel via paging system.
- Performs other related duties as assigned.

**Salary**: $20.00-$21.00 per hour

**Benefits**:

- Company events

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: In person


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