Inside Sales Specialist
6 days ago
About Mettler Toledo
- Working at Mettler Toledo means you are impacting the world in important ways. Our precision measuring devices span the world's laboratories, production facilities, and retail stores. We manufacture, sell, and service instruments that detect, measure, and weigh - from the infinitely small to the largest of vehicles or airplanes.
- We help feed the world. We impact how food is produced, packaged and made safe.
- We help keep you healthy. Our instruments make it possible for scientists to develop new drugs and bring life-saving medicines to the world.
- Mettler Toledo products are important to the production and consistent quality of every kind of consumer product.
- No matter how far human kind goes to explore new frontiers, Mettler Toledo is there to help make it happen.
Our Opening and Your Responsibilities
- As an Inside Sales Specialist you will be responsible for inside sales to direct customers, distributors and for providing high-level sales support to both the field sales organization and end-users for an assigned division within the Canadian Sales and Service Organization. This would include the selling of specific product and/or service offerings to end users from the quotation phase to closing the sale with mínimal Field Sales Representatives involvement where support is requested.
Essential Duties and Responsibilities:
- Manage the support and admin activities for an assigned group of Field Sales Organization and end-users by providing the appropriate level of support for product and/or service inquiries, order review, order status, credit/invoicing issues, equipment returns, and problem resolution
- Assist Field Sales Organization with baseline targets and/or lead counts with qualification, nurturing and quoting support to maximize their productivity
- Actively driving revenue by engaging in planned and agreed to sales and service activities in cooperation with field sales organization
- Manage all business-related activities using the customer relationship management (CRM) system
What You Need to Succeed
- Bachelor’s degree in engineering or an Associate’s degree with two to three years of any combination of customer service, sales, call center or related experience; or five or more years of any combination of customer service, sales, or call center experience
- A technical background is required with a confirmed ability and technical acumen to learn about our products and/or services
- Bilingual (English/French) an asset
- Must be legally entitled to work in Canada
Our Offer to You
- Medical, dental, prescription drug, and vision care coverage through Claimsecure, effective the first day of the month after 30 days of employment
- And, all the usual such as paid time off, short
- and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
- Global market strength and worldwide leadership in weighing
- A brand name that is identified worldwide with precision, quality, and innovation
- Thousands of patents, design and innovation awards
- A commitment to extraordinary service on our state-of-the-art equipment
- $50000-$55000/yr
Equal Opportunity Employment
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to, for example, race, colour, religion, sex, age, place of origin, disability, sexual orientation, gender identity, or any other protected characteristics.
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