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Floor Manager
2 weeks ago
**Who are we**:
Here at Atai Bistro our kitchen is focused on celebrating quintessential Moroccan Flavours with classic French cooking techniques. Our menu offers a creative and contemporary take on authentic dishes with wide selections of the freshest ingredients made into a variety of mezze dishes, flatbreads, brochettes, and tagines.
The Floor Manager assists the Assistant General Manager (AGM) in the day-to-day operations of the restaurant. Functionally reports to the AGM and oversees front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers and bar backs.
Job Responsibilities
- Supports the Restaurant AGM with hiring, assigning, training, evaluating and terminating employees
- Documents, investigates, escalates and resolves all employee and guests incidents
- Ensures exceptional service standards are consistently met and that activities are carried out effectively
- Inspects dining room and storage areas to ensure compliance with health and safety regulations
- Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications
- Reviews financial information such as sales, inventory and costs to monitor budget
- Meets with dining room and bar personnel to plan restaurant activities, special events share information, etc.
- Performs other duties as required or assigned
**Qualifications**:
- 2+ years of experiencing leading or managing a front-of-house restaurant team
- Solid understanding of steps of service
- Outstanding communication, leadership and problem-solving skills
- Bachelor’s Degree or Associate’s Degree in Restaurant Management or Hospitality preferred
- Knowledge of french-moroccan cuisine and beverage highly preferred
Job Requirements
- Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
- Ability to lift up to 50 pounds
- Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
- Food Handler’s License preferred
