Office Manager

2 weeks ago


Calgary, Canada Civilized Adventures Full time

**Job Overview**

**Responsibilities**
- Manage office operations, ensuring efficient workflow and organization.
- Coordinate weekly training sessions where advisors present on destinations.
- Maximize staff capabilities while maintaining a fun and enjoyable workplace.
- Distribute new leads to consultants.
- Set goals with consultants and assist in achieving them.
- Gain in-depth knowledge of new CRM and accounting systems to assist with troubleshooting and teaching (implementation in Q1 2025).
- Implement drip campaigns in the CRM based on individual countries. Work with team on content.
- Review client documents, including itineraries, letters, and Wetu.
- Conduct procedure spot checks to ensure consistency and accuracy.
- Identify and implement improvements in office procedures.
- Assist in human resources functions, including onboarding new employees and managing employee records.
- Develop and implement training programs to enhance employee skills and performance.
- Prepare budgets and monitor expenses to ensure adherence to financial guidelines.
- Communicate effectively with staff at all levels to promote a positive work environment.
- Provide administrative support to management as needed.

**Requirements**:

- Proven experience as an Office Manager or in a similar administrative role.
- Strong organizational skills with the ability to multitask effectively.
- Excellent verbal and written communication skills.
- Familiarity with phone systems and office equipment is a plus.
- Knowledge of human resources practices is a plus.
- Ability to develop training programs tailored to employee needs.
- Strong attention to detail and problem-solving abilities.

Join our team as an Office Manager where you can contribute to creating a productive work environment while developing your career in administration

Pay: $70,000.00-$90,000.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Casual dress
- Extended health care
- Flexible schedule
- On-site gym
- On-site parking
- Paid time off
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Language**:

- English (required)

Work Location: In person



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