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Administrative Assistant/receptionist

2 weeks ago

Kirkland, Canada Access Med Full time

**Responsabilités principales**:Assistant(e) administratif(ve) et de réception**
- Réception au bureau
- Gestion des appels
- Gestion des horaires (gestion de 5 médecins de famille, les infirmiers et du personnel auxiliaires)
- Facturation (laboratoires, vaccins, factures des clients, etc.)
- Tâches de bureau générales comprenant, sans s'y limiter, le classement, la télécopie, le suivi, la gestion et la réception de la documentation relative au dossier d'un patient.
- Préparation quotidienne des dossiers pour les médecins
- Excellentes compétences en matière de service à la clientèle lorsqu'il s'agit de répondre aux besoins de nos clients.

**Qualifications - Assistant(e) administratif(ve)**
- 3 à 5 ans d'expérience pertinente dans un environnement en constante évolution, avec un niveau élevé de service à la clientèle
- Excellente maîtrise de l'anglais et du français, tant à l'oral qu'à l'écrit.
- Image professionnelle
- Capacité à gérer des situations délicates avec tact tout en respectant la confidentialité des patients à tout moment.
- Être autonome et faire preuve d'un grand souci du détail, d'un haut niveau de responsabilité et d'un jugement sûr.
- Démontrer une forte éthique de travail et s'approprier une tâche du début à la fin.
- Travaille bien sous pression et fait preuve d'un sens de l'urgence dans l'accomplissement de tâches sensibles au facteur temps
- Faire preuve d'une forte capacité d'organisation, de multitâche et de résolution de problèmes.
- Une expérience des bases de données de patients Progident / CTRL et/ou des logiciels de planification serait idéale.

**A propos d'Access Med, des Laboratoires Access Med et d'Access Medica**

En tant qu'entreprise médicale à croissance rapide, qui comprend la médecine privée, les tests de laboratoire privés et l'esthétique médicale, nous nous sommes déterminés à gérer et à améliorer la santé de nos clients.

Les membres de notre équipe sont bien plus que de simples employés, ils sont appréciés et respectés en tant que figures clés de la réussite de notre entreprise. En outre, ils sont les ambassadeurs du service à la clientèle auprès de nos clients dévoués.

*******

**Main responsibilities: Reception & Administrative Assistant**
- Front desk reception
- Call management (incoming and outgoing calls)
- Scheduling (managing five family doctors, specialists, nursing and support staff)
- Billing (labs, vaccines, client invoices etc.)
- General office duties to include but are not limited to; filling, faxing, tracking, managing and receiving documentation related to a patients file
- Daily chart prep for doctors
- Excellent customer service skills when responding to the needs of our clients

**Qualifications-Administrative assistant**
- 3-5 years of relevant experience working in a fast-paced environment, providing a high degree of customer service
- Excellent command of the English and French language, both verbal and written
- Exhibits a professional image
- Ability to handle sensitive situations with tact while respecting patient confidentiality at all times
- Self-starter who demonstrates attention to detail, a high level of accountability and sound judgement
- Exhibits strong work ethic and takes ownership to complete a task from start to finish
- Works well under pressure and demonstrates a sense of urgency in completing time sensitive tasks
- Demonstrates strong organizational, multitasking and problem-solving abilities
- Exposure to patient Progident / CTRL databases and/or scheduling software would be ideal

**About Access Med, Laboratoires Access Med and Access Medica**

As a fast-growing medical company, that includes private medicine, private laboratory testing and medical esthetics, we are dedicated to managing and improving the health of our clients.

Members of our team are much more than just employees, they are valued and respected as key figures in the success of our growth. Moreover, they are customer service ambassadors to our dedicated customers.

We wish to thank all applicants in advance for their interest; however, only those who will be considered for an interview will be contacted.

**Job Types**: Full-time, Permanent

Pay: $40,000.00-$60,000.00 per year

**Benefits**:

- On-site parking
- Store discount
- Wellness program

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person