Store Manager

3 days ago

Fort Erie, Canada Front Row Sports Full time

Fort Erie Store Manager

An exciting opportunity for someone looking to work in the sporting good industry. The Fort Erie Store Manager is responsible for overseeing the day-to-day operations of the store. The Store Manager will work directly with the General Manager to create a consistent environment between all locations. The Fort Erie Store Manager will meet sales targets, maintain the store appearance and cleanliness, oversee the retail sales associates and cashiers as well as help to promote a positive store environment that sets the bar for the retail service industry.

What we offer:

- Competitive Wages - we offer competitive wages commensurate on skills and experience.
- Convenient Scheduling - many of our employees are still in school an have obligations outside of the store, which is why we work with our team to schedule hours appropriately.
- Team-Oriented Workplaces - the team always comes first, so we work hard to cultivate friendly, inclusive, and cooperative workplaces where everyone works together to earn the win.
- Discounts - We’re an elite retailer and we carry the latest and greatest hockey equipment and apparel.
- Community involvement - at Front Row we take pride in the positive relationship we have built with the community and continue to try and find ways to support local charities and customers.
- Opportunities for growth - As a retailer that is continuously growing, we can offer opportunities to further your career and meet your career goals.

Duties and Responsibilities:
Sales:

- Communicate with the General Manager and other Store Facilitators regarding sales, promotions, new inventory, new product launches and adhere to a calendar of events for the store (advertising, flyers, hotsheets)
- Build new relationships and business opportunities within the community
- Develop and cultivate strong buying relationships with customers, which includes; determining customer needs and recommending products
- Deliver superior customer service that ensures ongoing sales and high levels of customer satisfaction
- Ensure sales staff has a full understanding or products and Front Row fit protocol

Operations:

- Train staff on the POS system
- Lead staff in receiving and merchandising product, facilitate incoming orders and quickly put them on the sales floor
- Manage inventory minimum/maximum within Fonthill location
- Communicate with team sales staff and order desk when coordinating team/league sales
- Coordinate staff to ensure sales floor is clean and organized
- Sharpen and repair skates as required
- Available to work a variety of hours, which may include mornings, evenings and weekends
- Other duties as assigned
- Create strong relationships with local teams and schools

Skills & Qualifications:

- Prior Managerial experience an asset
- Must have hockey knowledge as well as other sports knowledge
- Previous sales experience an asset
- Familiar with a POS system an asset
- Strong communication skills
- Proven track record of achieving sales quotas
- Ability to stand for most of your shift
- Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service
- Maintain a professional attitude with customers and fellow employees

**Benefits**:

- Store discount

Schedule:

- Day shift
- Evening shift
- Weekend availability

Ability to commute/relocate:

- Fort Erie, ON: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail management: 1 year (preferred)

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