Supervisor, Community Programming

Employment Status: Secondment (FT)
- Pension - Dental Insurance - Disability Insurance - Health Insurance - Life Insurance
- Weekdays

**Supervisor, Community Programming**

**Competition Number**:17248

**Primary Work Location**: Waterloo Memorial Recreation Complex, Community Pavilion

**Posting Status**:Internal/External Job Posting

**Hourly Range**: $48.41 - $60.51 (Band F)

**Number of Positions**: 1

**Employment Group**: Non-Union

**Job Status**:Temporary, Full-Time (up to 12 months)

**Posting Release Date**: May 13, 2025

**Hours of Work**: 35 hours/week

**Posting Closing Date**: May 22, 2025

**Why work with us**:
The City of Waterloo is a rewarding place to work. Each day, you will support and/or participate in the delivery of services that impact residents of this city, making it a great place to live, work and play for everyone.

Home to two world-class universities, a top-ranked college, a tech ecosystem, entrepreneurs and small businesses, there is a readiness to do things differently in Waterloo. Our vision is to be a leader in sustainability and to build a future-ready community for all. We are committed to workplace wellbeing and providing an inclusive, safe and enjoyable work environment.

For more information about the City of Waterloo’s **Strategic Plan, Vision, Values & Guiding Principles,**please click here**:City of Waterloo 2023-2026 Strategic Plan**.

**What we offer**:

- Supportive and caring organization that promotes respect, inclusivity, health, safety and wellness;
- Dedication to the organization’s commitment for Reconciliation, Equity, Accessibility, Diversity and Inclusion through ongoing training and access to related programs and workshops, opportunities to connect with others around topics of social justice and equity, and opportunities to be involved with the initiatives that guide this corporate journey;
- Certification as a Living Wage Champion;
- Defined Benefit Pension Plan (OMERS) eligibility for all employees;
- Flexible work schedules, paid vacation and personal days, and the opportunity to bank overtime;
- Substantial internal and external training and development opportunities;
- Opportunities to get involved and give back to the community;
- Employee-wide events, activities, site visits, BBQs, etc.;
- Complimentary FitPass for City of Waterloo employees and family members for leisure, swim, and fitness drop-in programs; and,
- So much more

**What you will do**:
Reporting to the Manager, Community Programming in the Community Programming and Outreach Services Division, your primary responsibilities will include, but are not limited to, the following:

- Provide daily oversight to the delivery of programs, services and events for children through to older adults, with a focus on leisure/special interest programming, older adult programs and services, summer and school break camps, and the provision of Inclusion Services.
- Provide leadership to the Community Programming team, including three full-time staff (two Programmers and one Inclusion Services Coordinator), 40+ part time casual and summer employees (Camp/Program Leaders, Camp Coordinators, Program Associates, Program Coordinators, Program Instructors, Inclusion Support Workers, Inclusion Support Coordinator), contract program instructors, and service providers.
- Lead the recruitment, selection, orientation, and development of the various staff teams; supervising day-to-day performance, scheduling, training, and provide ongoing performance feedback and coaching.
- Research, develop and recommend changes to programs, services and events to support goals and objectives of section, division and/or department through a collaborative approach and inclusive lens.
- Provide guidance a variety of staff across divisions on questions and concerns regarding inclusion services and inclusive programming.
- Oversee program operations within legislation, regulations and approved policies and procedures.
- Assist to establish, monitor and achieve goals and objectives as set out in the corporate Strategic Plan, Community Programming and Outreach Services Business Plan and Multi-Year Accessibility Plan; Development of section work plans to align with departmental and strategic plans.
- Assists the Manager in preparing annual budget and staffing requirements for program; Overseeing grant funding and program specific operating budgets, monitoring and reporting variances to manager on a regular basis.
- Provide additional support and resources for clients and families; Collaborates, coordinates and liaises with various community agencies and other health service professionals as required and appropriate.
- Responsible for the oversight of client documentation (i.e. camper and inclusion records/files), including proper authorization, storage and record keeping (working with Legislative Services on privacy assessments and recommendations).
- Provide program input into the development of a marketing plan for programs; prom