Junior Administrative Coordinator

Western Dispatch is seeking an enthusiastic and highly motivated individual for our Lead Office Administrator position. We champion the concept of “Hiring for Attitude, Training for Skill," thus no prior industry experience is necessary. If you are someone who aspires to leadership and consistently strives for excellence, we want you on our team. With over 40 years of experience, we are a leading name in Express Courier and Freight Distribution solutions across Greater Edmonton and Alberta. We pride ourselves on our exceptional, cost-effective delivery services, and our commitment to innovation and excellence. Our success stems from our team's passion and dedication. In our high-energy, inclusive environment, each team member's contributions are valued and integral to our shared achievements. **What Western Dispatch Offers** - **Engaged Management Team**: Our management works directly alongside the team, fostering a collaborative and dynamic work environment. - **Open Communication**: We value your insights and have designed an open floor office plan to facilitate seamless communication with our leadership team. - **Work-Life Balance**: We promote a balance between core work and projects that inspire your personal interest. Spend 80% of your time honing your administrative skills and the remaining 20% collaborating with other departments. - **Innovative Environment**: We encourage holistic wellness with amenities like a yoga/meditation room and complimentary fresh fruit. We also leverage technology to streamline work processes, providing you with more time for engaging work projects. - **Career Advancement**: As Western Dispatch grows, we want you to grow with us. We commit to a one-year learning period during which you will work closely with our operations team to gain a deep understanding of our business operations. Upon completion, you'll be eligible for promotion to positions such as; - _Logistics Coordinator_ - _Dispatcher_ - _Freight Forwarder_ - _Senior Administrative Coordinator_ - _Senior Service Coordinator_ - _Sales & Marketing Coordinator_ - _Account Manager_ **Responsibilities**: - Accurate data entry and management of customer orders - Managing invoicing and billing processes - Providing stellar customer service - Preparing and presenting quotes and pricing - Monitoring service delivery performance - Setting up new accounts with thorough and precise documentation - Maintaining organized records and efficient filing systems - Ensuring timely order tracking and updates to relevant parties You will also have opportunities to assist in project management, contribute to brainstorming sessions, drive our social media presence, and participate in team-building activities. **Our Expectations** - **High Performance**: We expect you to consistently deliver high-quality work and contribute positively to our team dynamics. - **Goal Orientation**: You are driven and motivated by achievement and success. - **Tech Savviness**: You should be comfortable working with various systems, especially Microsoft Office, and exhibit a high level of competency in Microsoft Excel. Experience with AI, programming or coding is a plus. - **Adaptability**: You are resilient and receptive to change, viewing it as an opportunity for improvement. - **Open Mindedness**: You are receptive to constructive criticism and use feedback to improve your work performance. **Who Should Apply?** If these opportunities and challenges excite you, if you wish for your voice to be heard and your ideas valued, and if you yearn for a fulfilling role where you're not just a cog in the machine, we invite you to apply. Please submit your resume and a brief cover letter detailing your interest in this position. While previous experience in the Transportation Industry is not a prerequisite, do highlight any skills or experiences that match those outlined above. **Salary**: $45,000.00-$50,000.00 per year **Benefits**: - Dental care - Extended health care - On-site parking - Paid time off - Profit sharing Flexible Language Requirement: - French not required Schedule: - 8 hour shift - Day shift - Monday to Friday - Morning shift Ability to commute/relocate: - Edmonton, AB T5L 3H3: reliably commute or plan to relocate before starting work (required) Shift availability: - Day Shift (required) Work Location: In person