Night Auditor/front Desk Agent

7 days ago


London, Canada Ramada London Full time

**Job Overview**

**Responsibilities**:

- Greet guests in a friendly and professional manner
- Check guests in and out efficiently
- Answer phone calls and direct them appropriately
- Assist guests with inquiries and provide information about hotel services
- Handle guest requests promptly and courteously
- Process payments accurately
- Maintain a clean and organized front desk area
- Run the audit

**Qualifications**:

- Experience in hospitality or front desk operations is preferred
- Bilingual or multilingual abilities are a plus
- Proficient in using phone systems and other office equipment
- Strong customer service skills with a focus on guest satisfaction
- Knowledge of hotel operations and guest services
- Excellent communication and interpersonal skills
- Ability to maintain professionalism under pressure

Pay: From $17.70 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Schedule:

- 8 hour shift
- Evening shift
- Morning shift
- Night shift
- Weekends as needed

**Experience**:

- Guest services: 1 year (preferred)
- Hotel experience: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

Expected start date: 2024-09-30



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