Office Assistant and Tow Truck Dispatcher

5 days ago

Port Coquitlam, Canada Benjamin Towing Full time

Benjamin Towing has been one of the most reliable local facilities in Tri-City for more than 17 years. We are seeking a reliable Tow Truck Dispatcher to join our team. This role involves coordinating towing services and ensuring efficient operations.

**Responsibilities**:

- Dispatch tow truck operators to service calls promptly and effectively.
- Manage incoming service requests and provide timely responses to customers.
- Coordinate with drivers and ensure they adhere to schedules and safety standards.
- Maintain accurate records of calls, services, and driver activities.
- Customer Service answering.
- Utilize dispatch software to optimize routes and increase efficiency.
- Release the cars which are impounded.

**Requirements**:

- **Proven experience in dispatching, preferably in a towing or roadside assistance setting.**
- Excellent communication and multitasking skills.
- Familiarity with GPS and dispatching software and Tow book.
- Ability to work in a fast-paced environment and handle high-stress situations.
- Able to solve problems in a timely manner and independently under Company policies/procedures.
- Clean Criminal Record

Join our team and contribute to providing exceptional service to our customers

**Job Type**: Part-time

Pay: $17.50-$19.00 per hour

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Morning shift
- On call
- Weekends as needed

Ability to commute/relocate:

- Port Coquitlam, BC V3C 3L7: reliably commute or plan to relocate before starting work (required)

**Experience**:

- towing company: 1 year (required)

Work Location: In person

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